BookMyBai — Maid Left in one day, no replacement provided as yet

Address:

Bangalore

I engaged a maid in Bangalore from bookmybai.com and she left in one day due to a family emergency. It has now been 3 days. The company is yet to provide a replacement. Always there is an excuse that the new shortlisted candidates are unavailable and unreachable.

I have an elderly mother who desperately need care and bookmybai.com is still stringing me along. I requested a refund of the 21240 Rupees deposit, but they say that the amount cannot be refunded.

I would like bookmybai.com to provide a suitable replacement with immediate effect or, if that is not possible, refund my deposit immediately. Thank you.