BookMyBai — Maid not turned up, deposit held

Very disappointed by the unprofessional behaviour by your team. I had shortlisted and paid deposit for a maid last sunday sit, the maid said she wanst ready to work and went back immediately! I shortlisted and confirmed another maid who was meant to come today - but both your team member Lubna and the maid are not picking up my call. This is very disappointing, I went with bookymybai as I considered it to be a professional outfit but turns out I was mistaken. Please refund my deposit and stop misleading people that you are the best agency as my experience has proven that it is far from it.