BookMyBai — no services provided however money taken

Website:

bookmybai.com

I registered a request for cleaner & baby sitter vide requirement id - 33789 on www.bookmybai.com. while this request was registered on 06/06/2018, there was no call received or any correspondence made and no coordinator assigned.

Thereafter i was asked in the website to make a refundable payment of rs. 1000 for assigning coordinator who was supposed to give the solution on priority basis.

I made the payment on their website vide cc avenue "order #[protected]" on[protected]:27:50 pm.

On 09/06/2018, i called the assigned coordinator pavithra, and i was informed that they do not have any maids to meet my requirement and will take another 2 days i. E. By 11/06/2018.

Since then, i am calling the said coordinator and her mobile is continuously switched off and moreover their customer care number which i received over sms i. E.[protected]After speaking with the said coordinator on 09/06/2018) is not being picked by any one.

This company looks like a fraud. No response is there even after submitting the request through their "contact us" section of their website.

Please look into this matter and the payment of rs. 1000 shall be refunded back on priority.