BookMyBai — Not providing replacement as promised

Address:	Bangalore
Website:	www.bookmybai.com

We have taken the house help service which guarantees a replacement of the maid if the existing one that they have provided run away.
The first maid that we had was a thief, luckily we have camera's to prove that.
The second maid stayed for a month but upon her leaving BookmyBai has not been able to provide any house help, we were ok to increase the monthly salary from 15k to 18k, still they were not providing any house help.
We were more frustrated with the way they treat an existing customer, no response on the maid which were available on their portal. We took the effort to select from the available list but the response was always that they are not available. We had to follow up all the time for getting a help.
Our contract is still valid but from last 15-20 days we have no response.
So the claim that they make that they have many maids available is false.