BookMyBai — Poor service: Service has been stopped after 2 months despite the agreement is for 1 year.

Address:	Chikka banaswadi bangalore
Website:	Bookmybai

Hi,
I have availed the babycare taker by paying their commission amount around 13000.
Initially I have received the maid for 2 month, and she left the job.
According to their agreement, bookmybai should provide the replacement of this candidate within 2 weeks. But they haven't showing any interest in this and delaying the replacement by giving the lame reasons.
Unfortunately there is no customer care support and no resolution for this.
Could you please help me on this.
Regards,
Vijeth