BookMyBai — Refund of money paid and services not given

We used their services by booking a house maid for our house. The mauds they sent were below the services we required. Fixing their first meetings it self was a hassle. Inspite o[censored]s giving criteria of sending maids who stay closeby they sent maids who were staying far. Some didn't turn up for the interview. Finally after chasing Bookmybai they said they will send two more as their policy is only 3 Bais they will refer. But what about the ones who didn't turn up, who refused as they were staying far? Again the same story of waiting and the Bai would not turn up. One turned up who promised to come and took away travel money promising to return when she joins the next day.. She never turned up. Phone was switched off. We got tired after a month with no solution from the company but they refused to return our 8000 and dud not provide any Bais. We want our hard earned money back for no services rendered.