It has been over two months and the local Bookmybai.com team in Bangalore has been unable to identify or supply a suitable cook despite my daily reminders. I have written, on the advice of the local team, to two individuals who they identified as management, i.e. first at [protected]@bookmybai.com and thereafter at [protected]@bookmybai.com. It has now been nearly 60 days, and still there is no cook. At the time of sale, the local team wanted me to pay as soon as possible. I did, on 30 March 2023. Now, there is no service at all. When I have asked for a refund, I have been told that refund is not possible and that they would instead give me a credit note. But what do I do with that credit note, when there is no service that they can provide?!? In fact, I reached out to their local team as I was referred to them by an acquaintance. She has spoken with the team recently and they have admitted that they are unable to find a cook in my area. And they have in fact lied to her, telling her that they have given me a credit note. Firstly, if they can't find a cook, then what is the use of a credit note? Secondly, there is no credit note that they have issued/given to me!
It is sad that they are harassing a pensioner like me. As a resolution, I want my money refunded in full, including GST. The supplier reference number is 866989 Was this information helpful? | 
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