We liaised with your agency with great hopes of securing a good maid who is experienced in baby care.We paid Rs 20060/- and also trusted your agency's expertise. We took time off from our busy schedules to interview many of these maids by the recommendation of your coordinator Shweta. All these ladies never showed any reluctance at the time of the interview and were willing to be hired.
Unfortunately we experienced disappointment after disappointment when the prospective maids either failed to show up on the first day of work due to a 'hand issue' (Pooja Mali) or did not turn up to work after working for 3 days after being ' forced into this job ' by your agency (Devika Sathputhe).
Still keeping our trust in you we went through another round of interviews spending 2 hours despite having a crying 1 month old hoping to give it another try. We selected Rasika Chande yesterday and informed our choice to your agency. During the interview she was keen to work for us and showed no signs of reluctance. We were expecting her to join today morning, only to know that she changed her mind yesterday. We received a missed call yesterday from your agency to convey this information and got a call this morning from a maid Vineetha who said she would be joining today, leaving us confused. We had interviewed her, but had not selected her. She was asked to work for us without our knowledge. Giving an unanswered call to us does not mean any information was conveyed to us. Shwetha should have rung today again and confirmed with us before actioning this.
With the above mentioned incidents, we have found your agency extremely unreliable and would like to look at other avenues for securing a maid for my 1 month old. Coordinator Shwetha assured me that if things did not work out with the third maid, we could get a refund of our money as soon as possible. Was this information helpful? | 
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