[Resolved] BookMyShow — Amount refund - Unsuccessful transaction

Uday Sam

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500037

While trying to book the tickets on 8th october through net banking (HDFC) my money got deducted twice but tickets did not get booked. And Rupess 748.17/- got deducted for each time.
Its been 14 days but amont did not get refund.

My account details : [protected]
Hdfc bank

Transaction 1 details:
[protected]PAYUBookMyShow
Cheq/Ref No: [protected]
Date: 8th October 2015
Amount: 748.17/-

Transaction 2 details:
[protected]PAYUBookMyShow
Cheq/Ref No: [protected]
Date: 8th October 2015
Amount: 748.17/-

Total amount to be refund - 1496.34/- RS

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Complaint marked as Resolved

Verified Support

Nov 04, 2015

BookMyShow Customer Care's response Hi Uday,

Your concern is very important to us and we will certainly help you out. Request you to please refrain sharing your bank statement or any personal details on the forum or on call. Sorry to know about the failed transaction. In case of a failed transaction, the amount is refunded within 5-7 working days or 10 working days in case of a nationalized bank. Get instant refunds by changing your default settings to "Refund to My Wallet" on the app/website.

Ideally you should be in receipt of your refund. Please check your updated bank statement for the reversal incase of any discrepancy we are available at [protected]@bookmyshow.com. Send us a screenshot of the updated bank statement from the date of transaction till date.

Looking forward to serve you.

Regards,
Team BookMyShow