[Resolved] BookMyShow — Payment not yet recieved | |||||
Hello bms team. I have booked 2 tickets form bms app at 30.04.2016 (Transaction details:- iin/bookmyshow /[protected]) but unfortunately ticket was not booked and my money was transacted from my icici bank account. I have already talked with bms customer care 10 days back and they replied we have lodged your complain and will get back your money. I request to your team, please refund my money in my bank account (A/c no.[protected] asap. Thanks & regards, Akarshit khare Was this information helpful? | |||||
Jun 17, 2016 Complaint marked as Resolved Verified Support May 17, 2016 BookMyShow Customer Care's response Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.
Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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 2 Comments | |||||
Comments
Book My Show — Confirmed booking are cancelled
I had booked my tickets on line on book my show i got sms and email of confirmation and now the comany sents mail that booking are cancelled and make fresh booking and pay higer rates they saying all tickets are cancelledCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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Sincerely regret the level of discomfort you have faced while transacting with us.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
In case you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.