[Resolved] BookMyShow — Refund of money of book movie tickets | |||||
I booked the 2 movie tickets on the book my show app. i have an urgent piece of work same day .so i can not attend the movie show . so please refund my all money. i am your old customer . if you not back my refund in my acconut . So i never booking tickets on your site in the future . My booking id is. SMTP113R812PMD MY ACCOUNT NUMBER ..is [protected] name -sonu Punjab national bank . Plz refund early Was this information helpful? | |||||
Sep 30, 2016 Complaint marked as Resolved Verified Support Aug 29, 2016 BookMyShow Customer Care's response Hey Sonu, We certainly do understand the expectations of our valued and esteemed customers and we really strive hard to live up to their expectations. We being aggregates, post the transaction is successful, have zero authority for the said transaction. We did get this investigated with our technical team and as per the updates received, there was no error on our website/app and bookings were going through swiftly hence, we would be unable to refund the said transaction. In cases like these, you could opt to gift those tickets to your friends or somebody who'd want to go for that show on your behalf. Hope this resolves your concern. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
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I booked kannada movie 8nos ticket in Bangalore, and I done payment also, but we are not able to go to that movie, so please I requesting you please refund it, ,
booking id - *******6842372
Regards.
srinivas
Your view on the situation is very important to us.
We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.
Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold.
Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end.
Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.
Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.
Assuring you of our best services at all times.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.