[Resolved] BookMyShow — ticket not booked but amount deducted | |||
I was trying to book movie ticket from bms and paying from freecharge. Below is the transaction id from freecharge. Order id : v75njhkmxldfp1_moband[protected]_1 ₹631 Amount is deducted and transaction is success from freecharge. But bms shown me transaction time out and ticket was not booked. Please help me to resolve this issue and help to get back my money in freecharge wallet. Was this information helpful? | |||
Jun 5, 2018 Complaint marked as Resolved Verified Support May 04, 2018 BookMyShow Customer Care's response Hi there, We truly regret the inconvenience caused to you during your recent transaction attempt with us. As the transaction failed, the tickets were not booked. The amount debited from your Freecharge wallet will get auto reversed to your wallet within 24-48 hours. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||
 11 Comments | |||
Comments
I have booked 2 seats but havent got tickets, however money has been deducted from my bank. kindly help me .
below mentioned is the transcation details.
TO TRANSFER
INB Bigtree Entertainment Pvt TECH_2BGTREE Payment
below mentioned is the transcation details.
TO TRANSFER
INB Bigtree Entertainment Pvt TECH_2BGTREE Payment
March 10 I have 3 tickets booked.but haven't got tickets, however money has1041.06 has been deducted my account.
Kindly help me
Below mentioned is the transaction details
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Kindly help me
Below mentioned is the transaction details
Hi Team as i booked my Ticket on 31st of March so amount got diducted in my account but i didn't got the ticket kindly refund the amount. please find the attached copy of payment diducted kindly do it as soon as possible.
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I was trying to book ticket from Book my show, transaction failed 3 times and that 3 times money debited from account..
I need help. Please solve my problem..
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I need help. Please solve my problem..
I have paid 261 rupees to book 83 movie in book my show through Phonepe..My money is debited but tickets are not confirmed. Please send back my money
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I have paid 404 rupees to book rrr movie in book my show through Phonepe..My money is debited but tickets are not confirmed. Please send back my money
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I have paid 678 rupees to book svp movie in book my show through Paytm. My money is debited but tickets are not confirmed. Please send back my money
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I was on confirmation page after money deducted from account but booking got failed in middle. There is serious bug in your app resolve it asap
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+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at allears@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.