[Resolved] BookMyShow — Tickets not booked but money was charged

mncs316

Address:	Mysore, Karnataka, 570007
Website:	Bookmyshow.com

Hi, I tried to book two tickets today morning(around 11.30am) for Airlift movie for 4.20pm show at Inox theater Mysore. I used ICICI Netbanking method to book tickets. During the course of transaction the process hung up and tickets were not booked, but money got deducted. Didn't receive confirmation or transaction failure alert from bookmyshow. Requesting bookmyshow team to look into this issue and refund the money back as soon as possible. My E-mail- [protected]@gmail.com.

Regards,
Chandrashekar M N.

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Complaint marked as Resolved

Verified Support

Feb 16, 2016

BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. We understand that the amount for the said transaction 13 Feb 2016 12:07 PM has been refunded from our end and you're in receipt of the same. Feedback noted to enhance our services. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.