[Resolved] Bookshop Of India — book I have ordered

[Resolved] Bookshop Of India — book I have ordered

K Karthik Srinivas narapalle Aug 23, 2023 This thread was updated on Aug 23, 2023

I have ordered a book (Confirmed through mail by them) with the above company: www.bookshopofindia.com on[protected] vide order no:boi74027 (Harvesting our souls) by paying Rs.396 on the same day, but the company did not provide any details and did not deliver my product. Most importantly i could not access login to my account in the company's website to check the details of my order and my account. Kindly look in to the compliant and take action against the company to honour my order or refund me. Mail received from the company (Unable to attach as photo herein copied as text) Below is the copy of order placed by you on www.bookshopofindia.com Transaction id : boi74027 Number of ordered book (S) : 1 Payment mode : credit card/debit card Average delivery time : 4-5 business days — Book title : harvesting our souls Author : arun shourie Isbn : 0 Unit price : rs395 Quantity : 1 Total amount : rs355.5 — Amount : rs 355.5 Shipping : rs40 (Outside delhi but within india.) Grand total amount : rs395.5 * Customer information * Cust. Name : karthik srinivas narapalle Address : d. No15-213 upstairseuro kids school burma street madanapalle-517325 Country :india Phone : [protected] E-mail : karthikseenu. [protected]@gmail.com * Shipping / delivery details * Name : karthik srinivas narapalle Address : d. No:15-213 (Upstairs) Euro kids school burma street madanapalle-517325 Pincode-517325 Country :india Phone : [protected] Was this information helpful? No (0) Yes (2)
May 8, 2020 Complaint marked as Resolved 1. I ordered a book on bookshop of india on 17-03-2020 promising a delivery within 4-5 business days. 2.Though I paid an amount of Rs. 396 on 17-03-2020, my order status was showing only order placed, but not showing any progress (like order dispatched, shipped etc., ) 3.so, i filed a Compliant (ID: 2601806) through your website to the company on 23-03-2020 and you forwarded my complaint to the company. 4.on 23-03-2020, responding to my complaint the company cancelled my order quoting "non availability of stock" and promising me a refund shortly. 5.on 30-03-2020, I updated my complaint request through your website for refund of payment on cancelled order. I waited a long but the company didnot respond me thinking that the refund may be delayed due to the ongoing Corona crisis. 6.After a month on 04 - 05-2020, I filed a fresh complaint (ID:2621029) to the company through your website for refund. 7.You forwarded my complaint to the company and to my surprise the company sent me a mail to confirm my phone member for refund on 05-05-2020, I responded to the mail by mailing my phone number as required on 07-05-2020 8.Finally, surprisingly on 06-05-2020 itself, I received my refund of Rs. 396. 9.In this regard, I sincerely thank consumercompliants.in for their great service, I would be ever thankful to the team for their service and you got my money back. THANKS A LOT TEAM CONSUMER COMPLAINTS.IN Bookshop Of India customer support has been notified about the posted complaint. Mar 30, 2020 Updated by Karthik Srinivas narapalle My order Transaction ID : BOI74027 With respect to the above complaint for non receipt of order was cancelled by the company(bookshop of India) on[protected], but till now (after a week) my refund is not issued. Kindly look into the complaint and insist the company to provide my refund. Cancellation of order by the company is provide in the image attached. May 08, 2020 Updated by Karthik Srinivas narapalle Complaint resolved, received my refund on[protected] on a new complaint filed through your website on[protected]ID:2621029). Thanks a lot team consumercompliants.in you brought my money back.
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