Box8 — Food order delivered after 2 hours. And thrown to trashes

Address:Mumbai City, Maharashtra, 400025
Website:www.box8.in

Placed order from my phone
[protected] today around 12.15 -12.40pm
For food and was delivered by 2.30 pm by your bou after delivery after 2.15 minutes and food was trashed to dustbin

We have called your customer care centre twice. They are like customer harassment centre. First time they told me they will compensate same by same food delivery next day by 1 pm

2nd customer care representative said we will not give compensation as I used promo code and no time guarantee of 38 minutes

Your feed back, I called annoyed . They annoyed me more by my 17 minutes talk. They offered me 5 promo coupons of 40% cashback, whereas Mobikwik is offering 60% discount

Sir please stop harrassment business. Do not offer promo discount by hiking prices. And compensation is must for late delivery beyond 30-45 minutes.

Please Sir, stop cheating customers and fraudulent offer of discounts

Please change name of your customer care department to customer harrassment department.

Please change name of feedback department as police department.

I have wasted my money on your food.

Please do needful and oblige

Regards

Kumar

Management is Pathic and fraudulent sending message that CS will call but never bothered to call me.
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