[Resolved]  BSNL — Completely useless Broadband Service

Address:

Gautam Buddh Nagar, Uttar Pradesh

I took a Broadband connection from BSNL 6 months back namely BB-950-ULD-COMBO-MONTHLY_R and have been suffering since than. The person asked me to pay Rs. 500 for the connection and when the 1st bill came, there were huge connection charges etc amounting to about Rs. 3000. After I paid them I realized that I am not only fleeced by them but also I have registered myself for the poorest services in this country.

The speed which comes is about 10 KBPS which is the fastest during the connection. Anything you want to see on the internet, you need to wait for hours. Even the 3 G connection on my Vodafone connection runs faster than the BSNL Internet connection.

I have lodged several complaints and spoken to them but to no avail. They work like our government. I would like to lodge a formal complaint and if there speed cannot be made faster, I want a refund of all money paid by me till now as I have not received the services promised by them.

My customer ID is [protected]

Thanks,
Rajiv Nandwani