Support.bsnlsignhungama.com Hungama Services On Demand — Deactivation and Refund of the excess amounts charged in my a/c.
RaRamaswamy N on Jan 16, 2013
I have been a BSNL Customer for long and utilizing the BBH Combo ULD 625. It was alright and I had no problem till October end. However, the real problem had started from November, 2012 onwards, when the BSNL resorted to the unwanted and forcible imposition of the Hungama Services On Demand such as Music, Movies and Games upon me. I don’t understand the term “On Demand.” Should it not be in writing? Does this term be legally acceptable? It certainly attracts the provisions of IPC and CP Act
I approached the Accounts Branch of BSNL, Trimulgherry on 29-12-2012 and handed over a letter with a request to deactivate the Hungama Services and refund the excess amount of Rs.347/- charged in the bill.
Despite my request in writing, I have been charged again with Rs.198/- towards the so-called Hungama Movies On Demand and Hungama Games On Demand. Surprisingly, ythe BSNL is sympathetic not to include one item by name Hungama Music.
In the light of the above facts, I request the BSNL to deactivate the so-called Hungama Services for me since I leave my house by 8.30 am and arrive only at 9.30 pm and I don’t find time to enjoy the Hungama Services. Neither do I have any interest in those services. Lest, I shall be forced to proceed legally in pursuance of demand.
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Support.bsnlsignhungama.com Hungama Services On Demand - Terminating hungama service to landline no 044-26155721
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