[Resolved]  BSNL Allahabad — Faulty Bills

Address:

Allahabad, Uttar Pradesh

My landline No 2465612 was not activated from the date of payment (26 Apr 2012). Then i get a bill for Rs 273.00 dated 05 Oct 2012 after 6 months. After complaining to the BSNL they installed the connection with the assurance that it the amount will be adjusted in my next bill. Thereafter in Jan 2013 the connection was disconnected for non payment of bill. on checking the online facility there was an outstanding amount of Rs 1184.00 which i paid online. on 15 Jan 2013 vide ICICI bank transanction ID[protected]. the connection was restored after 10 days. Thereafter i get a bill for 452.00 dated 05 Jan 2013. Despite having been denied a connection for 6 months even after paying Rs 500.00 as initial payment and also after paying Rs 1184.00 despite getting the connection getting activated, i have been given a bill of Rs 452.00. This speaks highly of the lacklusture/ careless/ irresponsible attitude of BSNL towards the customers . I seek a redressel to this attitude of BSNL Allahabad from the esteemed ICCF.
Regards,

LT COL TK RAJESH