[Resolved]  BSNL — Transaction was not successful, but payment deducted from a/c of rs.1223/-

Address:Ujjain, Madhya Pradesh

Dear Sir/Madam,
Hi! Good Afternoon. My telephone no.is[protected]. BSNL Bill no.is [protected]. Customer ID is [protected]. On 30th June 2014 I was paying my BSNL bill payment of Rs.1223/- online through PNB debit card but after entering Secure Password an error message displayed "Sorry Communication Failure" so payment was deducted from my account but transaction was not successful. I also didn't get SMS Alert. BSNL Transaction ID is TX[protected]. Transaction time is 9:36:20 PM. Payment Status is showing "Failed" PNB account no.is [protected]. PNB Transaction Remark no. is POSP/70001377/310222/[protected]. My BSNL Bill Status still showing Pending to Pay.So I request you kindly help me and either generate bill or return back money in my account as soon as possible. I hope you will understand my problem and help me. I need your help urgently. I am awaiting for your reply. Please reply me as soon as possible. I hope you will reply me soon.
Thanking You.
Regards
Mandar Sarmandal,
L.I.G. A-10/21 Mahananda Nagar,
Ujjain Madhya Pradesh-456010 Contact No.:-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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