[Resolved]  BSNL — Voice quality of bsnl Land line is bad from last 5 years

Address:

Mumbai City, Maharashtra

Dear Sir/ Madam, My residential BSNL land line number (+[protected] not working since 5 years. More than 40 times we have submitted complaint in BSNL customer care and exchange, next day the technicians just visit and return, they says problem is in cable Or in Exchange even they are not giving proper feed back where is fault exactly but they fores yous to close this 45 series no & take another series number like 43, 47 & till this time they are not solved the problem. We had already paid yearly bill in Advance but bsnl technicians & telephone Exchange department not at all interested in to solve our problem. Shocking think is that they fores us to change our land line number... i am senior citizen how much time give complaints you suggest me... Also they had close broad band net service in our area. When we complaint against broad band in bsnl office their officers tell us to take hathway's Net for computer. Hatheway's Advertisement given by BSNL Broad band officers & BSNL itself. Because of these above issues we are facing lots of problems. I fed up by this problem kindly take something serious actions about bad voice of 2455816. Kindly request you to take serious action on above matter... Thank you.