Claimed

BusIndia Complaints & Reviews

1
Last updated May 20, 2024
Complaints 78
Resolved
10
Unresolved
68
Quick Links
Statistics
Share
Contacts

File a complaint to BusIndia

Having problems with BusIndia?

File a complaint and get it resolved by BusIndia customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

BusIndia reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
iamanilreal1
Jun 15, 2022
Report
Copy

Ticket not booked but money debited.

I booked ticket on busindia and did payment through billdesk by phonepe upi.Money debited from my account but ticket not booked.So do refund as soon as possible.i attached payment proof also, check and do refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathish 8687
from Pondicherry, Puducherry
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
Report
Copy

Failed transaction

Address: 102, Marutham st, Priyadarsini nagar, nainarmandabam, pondicherry

Sir,

I have paid bus fare RS. 308 for my journey (PRTC) from bangalore to pondicherry.. Through my sbi debit card and money debited successfully.. But ticket not booked ..
I was shocked..
I need my money get back into my account.
Kindly do the needful.
Thanking you

Account no: [protected]
Branch Name: Mudaliarpet SBIN0012798
Bank Name: State Bank of India
Name:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Binayak Tripathy
Apr 6, 2022
Report
Copy

After successful transaction also , ticket has not been done

Address: NUAPADA, BHAWANIPATNA

Respected sir, today I have successfully done my ticket in AC delux Hi tech Bus from Berhampur to Bhawanipatna on 7th April 2022, 8 PM. I have completed my transaction of 554 also having transaction ID BI3138931. But. I have not received my ticket yet and Error showing in busindia website. So, Kindly take my request and help me to receive the ticket....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naman65
Feb 5, 2022
Report
Copy

Refund

I paid 248 for booking bus tickets but I didn't recieved ticket on 23/01/2022 and i contacted customer service many times but I didn't recieved refund yet and it's been 2 weeks my payment details are below

Paid through this number - [protected]
UPI transaction id[protected]
To : [protected]@hdfcbank

Please solve this as soon as possible i have never get good response from bus india customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sathya0908
Nov 15, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
Report
Copy

Refund amount

Address: NO.3/5 PAMAL NALLA THAMBI STREET, ANBU NAGAR

On November 1st, I booked a bus ticket from Pondicherry to Chennai on the Bus India site.
I received mail noting that your funds had been credited to Bud India
When I called Bus India customer service, they informed me that your ticket had been cancelled and that I should book another.
Then I went to the ticket counter in Pondicherry and bought a ticket.
The money has not been refunded as of yet.
On the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pranav44
Oct 18, 2021
Report
Copy

Account debited but ticket not booked.

I tried booking a ticket online from the osrtc site.. the amount got debited from the bank and i recieved the transaction details but no details for the booked ticket either in my mail or my no.
I have sent all details to the helpdesk of bus india but there is no reply from their side....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Smrutilekha Pradhan
Aug 12, 2021
Report
Copy

Ticket not booked and my money debit

Address: Kabisurya nagar ganjam

I had booked two ticket through bus india app, my money debit through upi payment but ticket not booked so kindly refund my money to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parinda k
Aug 9, 2021
Report
Copy

For incomplete information

Address: 48,Shyam bungalows, Padhmnath chokadi

I was booked 7 tickets sleeper bus vapi to patan but I was reached bus stand after I get know bus was sitting sit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: B.Malesu, Khandagiri, Bhubaneswar

On 20th April'21 I had tried to book online ticket from Bhubaneswar to Berhampur for Dt. 21st April '21, during online process, Amount of Rs. 264/- deducted from account, but no message received from my registerd Mobile, , after confusing, I visited to Baramunda OSRTC Counter and purchased Ticket PNR NO[protected] on payment for Dt. 21/04/21 Trip Code-301022 departure from BBSR at 7.45 AM Seat No-3. On 21st April when waited to pickup the Bus,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yudhisthir Sahu
Feb 15, 2021
Report
Copy

Refund of booking amount

My self Yudhisthir Sahu. Booked a ticket on OSRTC from Koraput to Phulbani. My account has been debited with Rs.411/- but ticket could not be booked. Kindly refund my amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathurthi S
from Hyderabad, Telangana
Jan 17, 2021
Report
Copy

Bus e ticket is not generated

I have booked Prtc bus ticket from Pondicherry to Karaikal on 25/1/2021 through Sbi net banking. But eticket is not generated yet now, amount Rs.263 is debited from my bank account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Jayanagar 4th block, Bangalore, 560011

Through busindia.com, i had booked ticket to travel from pondicherry to chennai in prtc ac bus route no.105a, departure time : 14.00 on 19/01/2020. When i reached the bus stand in time, i was told that the bus had departed.
Upon enquiry in prtc though telephone, i was told that the bus departed at 13.40. But the departure time mentioned in the ticket is 14.00. Cancellation and refund was refused. I think customers are
Purposefully...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sahoosantosh
from Delhi, Delhi
Nov 10, 2019
Report
Copy

dissatisfied service

Address: At-keonjhar, 758001

The service provided by the osrtc, keonjhar zone is not satisfactory.. I have travelled from keonjhar to bolangir by osrtc bus b to online booking (All the details are enclosed with below), but in middle of the way towards destination the bus has some mechanical problems. Ineed the refund from anugul to. Bolangir (Although it happens at pallahada, anugul, odisha....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharathy Ramalingam
from Bengaluru, Karnataka
Oct 22, 2019
Report
Copy

my one month advance ticket was cancelled but bus service available on that day

Address: No-8,9, West Avani Moola Street, Madurai-625001. Ph: 0452 4373314, 91-7373701559, Mail: [email protected], 560076

I booked a ticket from bangalore to madurai for diwali (25-oct-19) visit a month in advance, i. E. On 25-sep-19 online, with madurai radha travels (Through their website). There are 4 tickets for rs. 1260/- per ticket. (No.: mrt[protected] dated: 25-sep-19 12:13 am)

On 22-oct-19 at around 17:57 pm i have received a message that the bus service was cancelled due to some unavoidable reasons and it states that refund amount was...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prince Nihar
from Mumbai, Maharashtra
Aug 8, 2019
Report
Copy

cancellation of bus

Address: Vigyan college koraput, Koraput, Odisha, 764020

I have booked the ticket in osrtc from koraput to berhampur on 8th august 2019. But after some thime i got a message regarding the cancellation of bus from osrtc service side. Due to cancellation of bus from the side of osrtc, i want my 100%cash back. My pnr no. O5266015. Kindly consider my case and resolve the problem as soon as possible. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jeeva Keshav
from Chennai, Tamil Nadu
May 31, 2019
Report
Copy

ticket not booked; but, amount debited

Address: 605110

Sir/mam,
I have made an online booking for seats 57w, 56a in prtc bus for 3/6/2019 5:25 am bus from pondicherry to chennai.

But, when i paid through my paytm wallet, suddenly, the page not working error popped up and money was already debited from my account. I neither received ticket booking confirmation, nor my money back. I also don't know if the ticket has been booked.
My contact details as filled in online...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Banamali Nayak
from Mumbai, Maharashtra
May 16, 2019
Report
Copy

amount debited but ticket not booked.

Address: 764001

Sir
I have booked a ticket from jeypore to vizaq on dtd.4.5.2019, my email i'd is [protected]@ymail.com, mob. No. Is [protected] via my sbi credit card, but ticket not booked for over time and amount of rs.1365/- debited from my account.
An early refund is solicited.
Your's
Banamali nayak
Email - [protected]@ymail.com
Mob - [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
P Umesh Patra
from Delhi, Delhi
May 7, 2019
Report
Copy

not getting of ticket

I p umesh patra, mail adress is p. [protected]@gmail.com was booked a ticket from balimela to berhmpur today for the date 10.05.2019. Rs 554.00 was deducted from my credit card but l am not getting any ticket or any messages. Please solve the problem. Please arrange /book another ticket for me. Resident address — qr no 3r-58, balimela, pin 764051, dist - malkanigiri, odisha...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surya kanta patra
from Hinjilikatu, Odisha
May 5, 2019
Report
Copy

regarding refund of ticket amount

Sir,

I booked a bus ticket on busindia for journey from bhubaneswar to paralakhemundi by osrtc cuttack - gunupur bus (Date of journey 02.05.2019), bearing pnr no.05041104. But the bus service has been cancelled on that day due to supercyclone foni, which you may also confirm from osrtc.

Therefore i request you kindly refund the ticket amount of rs.1281.00.

Your quick response is highly solicited.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sibanand
from Koraput, Odisha
Apr 2, 2019
Report
Copy

bus cancelled and refund not till now

Address: QR NO IB/343, HAL TOWNSHIP,SUNABEDA-2, Koraput, Odisha, 763002

Sir my journey date was on 23rd march 2019 and the bus cancelled on that day without any prior information. On that day i suffered a lot.
I shocked that osrtc persons are very casual... I have sent at least 10 emails citing the above problem. But no respond…sir this not the first case, number of time is happening like this... Our nearest state ap, see how they are very serious...

Kindly refund my money.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy