Indian Railways Complaints & Reviews

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Dear Sir/Madam,

I am writing to express my disappointment and frustration regarding an incident that occurred during my recent train journey from Agra to Durg. I had booked a confirmed ticket with PNR No. [protected] for the journey but boarded the train at Bhopal, a station between Agra and Durg.

When the TTE checked my ticket after Bhopal, he marked me as absent, stating that I hadn't boarded from Agra, the...

Dear Sir/ Madam,

I am a UTS app user from the last 3 year. I based on Kolkata and travel regularly in a local train Subhas Gram to Sealdha. Last 24th April'25 I have book season ticket from UTS app for 1 month . The booking history also available on my phone but the ticket not being found in season ticket options. Now checker charged me penalty.

I have attached the booking details and penalty papers. I need...

I am writing to lodge a formal complaint against the rejection of my TDR filed for PNR [protected] under extremely unfair and unreasonable grounds.

🔹 Journey & TDR Details:
PNR: [protected]

Train: 09628 – SUR AII SF SPL

Journey Date: 17/04/2025

Boarding Station: UDHNA (UDN)

Passengers: DEEPIKA (F, Age 34), HARSHAL (M, Age 9)

Class: 3A (RAC...

DEAR SIR PLZ HELP MY TDR REJECTED BY RAILWAYS

TDR HISTORY
KALINDI EXPRESS (14117)PNR: [protected]
PRAYAGRAJ JN. (PRYJ)KANPUR CENTRAL (CNB)

STATUS: CR REPUDIATEJourney Date: 10 Jan 2025TDR Date: 13 Jan 2025 | 03:17PM
Passenger Information
1 Saurabh Uttam30 yrs | MaleCurrent StatusBerthCoachCNF32S4
TDR DetailsTransaction ID[protected]Boarding Date10 Jan 2025Boarding StationPRAYAGRAJ JN.Ticket TypeE-ticketClassSLEEPER CLASS (SL)QuotaGENERAL (GN) Cancellation Id[protected]TDR Filing Date13 Jan 2025 | 03:17PMTDR StatusCR RepudiateTDR ZoneNORTH EASTERN RAILWAY (NE)
TDR Reason: Train Late More Than Three Hours and Passenger Not Travelled.

Harassment of hijras when I was traveling towards Bangalore from Dharmavaram by Karnataka express 12628.
During my journey to bangalore more than three times a group of eunuch/hijras got into the train and started abusing people and demanded money. If anyone refused to give money they started threatening people with abusive words and with their actions. They forcefully demanded money. When I refused to give they molested me in very...

Booked Ticket from Surat to Borivali on 26th August 2024 for Train number 12010 with PNR [protected] but train got delayed by more than 6 hours and due to no update had booked another Train from Surat to Borivali for 27th August 2024 for Train number 12952 with PNR [protected] which was also late by couple of hours but travelled with it and reached Mumbai couple of hours late.

So, i filed a TDR for 12010 as Train was late for...

Dear Sir/Madam

Greetings From Maa Tour and Travels !!!

I would like to inform you that, 1 year passed this TDR case but not refunded TDR ticket amount, passenger has not traveled but tdr Repudiate Reason NO INFORMATION AVAILABLE, so many complained on this tdr case regarding, till now not solved this TDR case,

PNR No. [protected]

Transaction ID:[protected]

Date of Journey:26-May-2023

Transaction ID:[protected] Train No./ Name:12346/SARAIGHAT EXP

From:KAMAKHYA (KYQ) To:MALDA TOWN (MLDT) Boarding At:KAMAKHYA (KYQ)

Resv Upto:MALDA TOWN (MLDT) Quota:GENERAL (GN) Class:SECOND AC (2A)

Ticket Amount: 3010.0 Ticket Type: E-Ticket

Reason For TDR:Train Late More Than Three Hours and Passenger Not Travelled.

TDR Filing Date:26-May-2023 13:47:00 HRS TDR Status:TDR Repudiate Cancellation ID:[protected]

TDR Zone:EASTERN RAILWAY (ER) Registration No:[protected] Repudiate Date:13-Sep-2023

Reason for Repudiate TDR:NO INFORMATION AVAILAB

This is happening at Chennai Alandur Railway gate (Closed now - It was named locally as Nidhi School level crossing). The gate is completely not closed and opened for people to cross the tracks. The wall was broken by some illegal people and selling drugs in the night on the track side. It should be closed completely by the authority to restrict the illegal people to enter into track side and do illegal acts.

With increasing railway commuters the 1 st class coach for ladies which is in existence is quite insufficient for 2 reasons 1st 1st class passengers have increased and secondly this compartment is in connection with second class ladies compartment and as a result all second class commuters get into 1 st class compartment and block it. so much to that extent the 1 st class passengers are not able to enter it or have seats.
i am a first class ladies commuter and i am experiencing this difficulty with all other fellow ladies passengers.
so its our humble request to the railways to allocate 1 fully boggy of first class ladies in all the trains and that too away from second class ladies compartment so that our travell becomes easier and we get the facility as per our payment for 1 st class.
railways have increased the local train coaches from 9/12 and 15 coaches respectively all for 2 nd class ladies travellers. nothing has been done for 1st class ladies travellers.
kindly look into this matter urgently and increase the necessary ist class coaches for ladies travellers and oblige.
thanks.

I was trying to add money to my R-wallet from 30.06.2024 morning but it was showing in the mobile app. In the evening I tried to add money through their website and payment gateway opened. Then after successful payment their error page appeared and I lost my money. The incompetent server took my hard-earned money. Please arrange a refund or addition to my R-wallet.

I travel 3A class of 12218 kerala s kranti on date 19/06/2024 from kota jn to thrisur. i saw my bag at vasai road railway station than i found bag have been bitten by rats. the bag is new so i want compensation for this from railway. my pnr number [protected]. mob. [protected]...

I have filed TDR. Their transaction ID is mentioned below Till date
have not got refund. still showing status is CR Repudiate.

kindly look into this matter

MALANI EXPRESS (20488)PNR: [protected]
15:40 | Delhi (DLI)05h 05m20:45 | Jaipur (JP)Tue, 30 AprTue, 30 Apr
STATUS: EDR REPUDIATE

Please revert back with reason for refund delay....

Dear Sir/Madam,

I am writing to express my dissatisfaction with the consistent delays and rescheduling of Train 12261 Duronto Express over the past week. The train has been rescheduled by approximately 9 hours daily, with a new departure time of 2:00 AM. Despite this rescheduling, the train has often not been ready to depart at the revised time.

As a premium service, the Duronto Express charges a higher fare...

I have filed TDR on 23/02/2024 for my journey dated 23/02/2024 from Amritsar to Jammu as the train was diverted and not touching boarding station for Train No- 19225. However even after expiry of more than 90 days, the refund has not been issued and the status of same is showing as Inspector verification pending since 08/05/2024. I want to ask that just because Indian Railway belongs to Govt of India doesn't mean that they will play with...

PNR no.[protected] name Rahul Selwaria boarded from Ujjain on 16th May 24. The train has got late by more than three hours and even TTE is also not in the train. Ticket is not checked in whole journey. The scheduled arrival at Chandigarh was 5 AM but till 8 AM it has not reached. I want a full refund for my journey.

I have booked a parcel of 5 nos. from DHN to CYI PRR-No. -- [protected] which was loaded form Dhanbad on 18/04/24 but on 20/04/24 only 3nos. has been unloaded and rest are not unloaded or missed by the destination station.
after that two time I have complain in Rail Madad but that end department provide only a consolation that they are tracing my parcel. Raily was has charge Rs. 49/- as delay charge in my 3nos. parcel
I am not willing to charge any delay charge in my parcel just need my parcel at my place at CYI.
Rail Madad - ref no[protected] and[protected]
pls do the need full

நான் 27/04/2024 IRCTC UTS Ticketingல் பயன்படுத்தி ரயில் நம்பர் 20691 CDM-TPJ பயணம் செய்தேன். UTS No: XWA0DS6001 அதற்கான ரூபாய் 70 மட்டும் கட்டணம் எடுக்கப்பட்டது. UTS Ticketingல் அப்போது NEXT TRAIN : Trains in Next 4 hrsல் அந்யோதயா ரயில் மட்டும் காண்பிக்கப்பட்டது. எனக்கும் அந்யோதயா ரயில் அதிவிரைவு ரயில் என்று தெரியாது. ஆனால் நான் TRAIN Type optionல் MAIL/EXP பயண கட்டணம் NORMAL BOOKING PAPERLESS பெற்றேன். காலை 6:35 மணியளவில் ரயில் திருச்சிராப்பள்ளி ரயில் நிலைய சந்திப்பில் சென்றது. அங்கிருந்த பெண் ரயில் பயணச்சீட்டு பரிசோதகர் டிகெட் கேட்க நான் எனது UTS Ticketingல் show ticketஐ காண்பிக்க அவர் பார்த்துவிட்டு எனது செல்போனை வாங்கிக் கொண்டு அவர் மற்ற பயணிகளிடம் டிக்கட் பரிசோதனையில் ஈடுப்பட்டார். நான் என்ன காரணம் என்று கேட்க அவர் பதில் அளிக்கவில்லை.

அந்த ரயில் நிலைய பெண் பயண சீட்டு பரிசோதகர் அறைக்கு அழைத்துச் சென்று அமர சொன்னார். நான் எனது கேள்வியை கேட்கும் போது அவர் இது WITHOUT TICKET TRAVEL இல்லை. IRRELAVENT பயணம் என்று கூறி பயணத்திற்கான தண்டனைத் தொகையை கட்ட சொன்னார். மேலும் நான் அவரிடம் கேட்டேன் "மேடம் google searchல் அந்தியோதயா எக்ஸ்பிரஸ் என்று தானே உள்ளது நானும் எக்ஸ்ப்ரஸில் பயண கட்டணம் செலுத்தி பயணம் செய்தேன் என்று கூறியதற்கு அவர் இது சூப்பர் பாஸ்ட் ரயில் என்று கூறினார்". என்னிடம் penalty தொகை இல்லை என்று கூறினேன். நான் எனது காரணத்தையும் தெரிவித்தேன். ஆனால் அவர் அதற்கு ஏற்றுக் கொள்ளவில்லை சரி நான் தொகையை செலுத்துகிறேன். ஆனால் என்னிடம் காசு இல்லை. நான் UTS டிஜிட்டல் முறையில் தான் பயணச்சீட்டு பெற்றேன்.டிஜிட்டல் முறையில் penality பணத்தை செலுத்துகிறேன் என்று கூறியதற்கு சர்வரில் பிரச்சனையாக உள்ளது பணம் செலுத்த இயலாது என்று கூறி சென்று விட்டார். பின்பு அங்கிருந்த ஆண் ரயில் பரிசோதகர் நம்பருக்கு அனுப்பச் சொல்லி நான் அந்த நபருக்கு gpay-யில் பணம் அனுப்பினேன் அதற்கு அவர் எனக்கு Penality தொகையை எழுதி ரசீதை தந்தார்.

I purchased two general tickets and requested seat reservations from the TTE. He requested 700 rupees, which we paid, and he issued a receipt. However, he failed to provide seats or assistance after accepting the payment. Additionally, he charged extra without explanation. I urge you to take action against the TTE and refund my money.

I am from Arakkonam,

we people need train from Chennai Central to jodhpur junction via, ARAKKONAM JUNCTION - AJJ No direct train are available on this route

There are so many peoples, on this route to travel and suffers a lot...

so we kindly request INDIAN RAILWAYS to take action regarding to this comments
Atleast one train en this Route please 🥺