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COMPLAINTS

AOC Complaints & Reviews

L
Lenin Raj.P
Jul 25, 2022
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Monitor Warrenty refund Claim

Hello team,

Already I have made a service request with register number comes with[protected]

before warranty i register complaint and they collect my cheque details also but almost 10 month passed no response from the back end.. please consider and rectify as soon as possible

Last process :

one service agent analyse my monitor and went. after that, no response from your side..br...
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Address:1 East High St, 10595

I purchased a $150 monitor in June of 2019 and started having off and on issues with it in July/August. I went to the store where I originally purchased the monitor and they told me it was the cable. I purchased a new cable and still had issues with it. So I sent the monitor to AOC and paid $45 for shipping. I received the monitor about a week later with no explanation. So I called and the AOC and the Rep told me I can only use the cable...
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D
DRecord 's
from Mumbai, Maharashtra
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for not providing services in warranty

Address:Chhindwara, Chhindwara, Madhya Pradesh, 480441

Aoc is not providing services in warranty, my television is not working before 25may i registered complaint, communicate with sales officer (Raj rathore), and send so many mail in company mail id but still i didn't received any service by them. My complaint no.[protected]. Sales officer is also not reward me anything. Dont buy any aoc product. I am unable to reach call centre there is no other way to communicate our problems....
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S
Swarnabha Aich
from Durgapur, West Bengal
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defective monitor

Address:Kolkata, West Bengal
Website:www.Sunbeaminfo.net & www.aocindia.com

I bought a aoc 18.5th inch led monitor on 31/10/18, i. E, just a month ago from jyoti international at chadni chowk kolkata. From the beginning only there was a black spot on the screen. The next day after returning from the college, when i opened my pc, the black spot had already been turned into scratches and vertical lines. I called the customer service and discussed the issue. But they said the panel has damaged and it is not covered...
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C
Chandra Shekhar Prasad 564
from Kolkata, West Bengal
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42" TV LED Panel

Address:Ranchi, Jharkhand, 834004

My TV is out of warranty. There is no light on Screen. How I get LED Panel or change by original one. Sound is perfect. Video is not appearing. A AOC Mechanic checked and found two LED are fused. LED or LED panel is not available in local Market. How and where I will got the LED Panel or how is will be replaced. Is it will be changed by a authorised mechanic at what cost....
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K
Kunal65
from Ranchi, Jharkhand
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Led tv

Address:Ranchi, Jharkhand, 834001

I have an aoc 40 inch led tv. I had been facing display issues before, i contacted the company which provided me with a new replacement. After a month, i again started facing the same display issues including light leak and blackened spots on the display panel. Now, the whole of the display is dead, i could'nt even power it on. Iibought the tv from reliance digital. What should i do now, please help....
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R
rartikayala
from Hyderabad, Telangana
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AOC LED TV display issue

Address:500039

Hi,

I purchased aoc led tv in august, 2014 and there is 3 years warranty from company. Picture is not getting displayed and i raised a complaint to reliance digital from where i purchased. Since there is a company warranty, they raised a complaint to the company from their side and told that they would reach out to me. It's been close to 3 weeks now and they are not responding even on customer care number. Could you please...
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P
P Kannan
from Chennai, Tamil Nadu
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AOC Monitor

Address:600089
Website:www.consumercomplaints.in/new_complaint

I have purchased AOC Monitor through Online.

AOC supplied the same, but it create issue for us. We have made complaint and replace new one.

The new one also blanket during online position itself.

We are not happy about the service undertaken by AOC service centers.

- Customer Complaint Number[protected]/[protected]

You have already changed 3 (three) monitors, still...
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M
manikandan1234
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Worst service that I have ever seen.

Address:Chennai, Tamil Nadu

Worst customer service that I have ever seen. They will give a contact number for service. But they won't pickup the call. If we again call the customer care they will give another number but that one is out of service. They are really frustrating the customer. Don't buy their products. It will get fault within a year....
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S
shammu_us
from Chennai, Tamil Nadu
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Replacement of My TV not given

Address:500010
Website:www.aocindia.com/tv.php

Dear Sir,


I would like to bring you the discrepancies in AOC services causing great discomfort to the customer. Also, this tv i took from SNAPDEAL which i suggest nobody should take because of the service problems


I am having an AOC TV 40 inch Model AOC LE40A6340/61- FULL HD LED TV
I have purchased the same on 09.09.2014 from Snapdeal. However, it stopped working suddenly on 26th Dec 2015,...
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D
dheeraj kale
from Bengaluru, Karnataka
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AOC TV problem

Address:560032

I had purchased 40 inch AOC TV.I had registered a complaint in the moth of sep 2015 because it was not working.In the month of november technician came to repair he said it is not possible to repair, AOC is returing money to the consumer apply for it & collect it.I asked for the same thing to the AOC but response is very bad till 25th DEC 2015 i didnot get any reply....
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S
srimanta.singh
from Mumbai, Maharashtra
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No response on the status of the job

Address:Paschim Medinipur, West Bengal, 721306

I have registed a complain for the tv with job id;[protected] three weeks are gone. I am not able to connect to the customer care to know the status of the job. When i am calling the contact person engineer he is saying that he did not get any job request from the company to repair the tv. The customer care is pathetic and so are the engineers. Will never buy any product from the company in future....
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Address:New Delhi, Delhi

Dear Sir/ Madam, I have a AOC monitor which is male functioning for which, a complaint was registered with AOC on October 18, 2013. I would like to inform you that the visit against said complaint was done by Mr. Tanveer Khan (cyber digital solution) on 19.10.2013. After visit Mr. Khan obtained my signature on incomplete visit report (totally blank) and confirm that they are going to obtain the approval for replacement LCD panel. Today...
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D
debashis.it
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

Address:North 24 Parganas, West Bengal

My Self Debashis Baidya our company Edcons Exports P Ltd. bought a AOC monitor from Barlia Computer after 2 month some power prob in this monitor then we launched a complain at AOC dated on 7 Jan 2012 CRN[protected]. But till now monitor was not repaired. So i telling you all are people those think about buy AOC monitor plz don't do this because there service is really very poor....
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S
sanojmpm
from Amod, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing warranty service

Address:Thane, Maharashtra

Dear Sir / Madam,

I have purchased a LED monitor from M/s. AOC with three years onsight warranty, but in the first month itself it failed the functioning of it's locck system, afterwords I have made several phone calls and mails to replacing the product. But still now they have repaired the product or made any replacement. Request you to please register my complaint and need the neeedful to get the replacement or the...
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S
spMuniraju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding price

Address:Bangalore, Karnataka

Dear sir/madam

My name is S P Muniraju,on 02/feb/2011 i purchased LCD AOC 22" TV/MONITOR (T2242we) in MAX COMPUTECH,#77, s p road,bangalore-560002,ph[protected],41765130,mobile-[protected],mrp is 11490, inclusive of all taxes, but they collected 12000, invoice number MC/0015845, if mrp is 11490 inclusive of all taxes but how can they collect 12000,please iam requesting you that please take action on this.br...
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E
espaces
from Nadapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display problem of monitor

Address:Thiruvananthapuram, Kerala

Sir,
I, the director of ESPACES IT ACADEMY from attingal (tvm district) is forwarding this complaint to inform u that our 2 monitors(1.AOCLHDN95300370 , 2.AOCLHDN[protected] has display problems.

Problem is :
Both the monitors can be on ed , but in the first one we can't view the contents properly ,completely blackish.And the second one we can view the contents , but the display...
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