Baskin Robbins Complaints & Reviews

On asking multiple times too, i did not receive a bill....

I went to the baskin robins which is in prime in Rajpura. I didn’t receive a bill and they asked for the money.We talked to him about this but he didn’t do anything as it was written there if you don’t receive a bill its free....

We had a pathetic experience at Baskin robbins, Balagere, Bangalore store, we ordered Mount Everest Sundae seeing the display outside the store, but it turned out to be a nightmare, it was nothing but just a 3 scoops of basic ice creams no dressing, no sauce & no toppings & taste was pathetic & the wafer was stale, when we comaplained the staff he rudely told this is how it is, he is very mannerless & dirty, no hygiene maintained, he made...

Hi, I ordered a black currant icecream and I got one full of raisins and not black currants!!...

I ordered a 'belgian bliss' (450 ml, for rs. 410 thru' zomato) from baskin robbins, east fort, thrissur, kerala, india on 29th may 2020, 9:50 pm. I got the item in a cheap plastic container that can't even contain 200ml. I've never seen baskin robbins delivering their food in such packaging during the many times i've ordered.

The quantity of the item i received was not even 150ml (Photos attached), it was mediocre! They didn't...

On 9mar2016 at baskin robbins stall at celebration mall udaipr
i purchase icream its cost of subtotal 122.00 but as total they charge 140rupess
my bill number 9108 time 04:54...

Fell sick eating at Baskin Robbins. Staff are very dirty and hygiene is very poor! Dirty Staff! Poor Hygiene! If you wanna fall sick, visit Baskin Robbins. You wanna take ice cream cones from their toilet visited hands? then visit baskin robbins! Disgusting staff! Poor customer service! They will serve u s, .t and u wudn't even knw it!  Their hands are sometimes in their ears, nose and u knw wot! Ice cream buckets and cones are dirtiest!...

Dirty Staff! Poor Hygiene! If you wanna fall sick, visit Baskin Robbins. You wanna take ice cream cones from their toilet visited hands? then visit baskin robbins! Disgusting staff! Poor customer service! They will serve u s**t and u wudn't even knw it!  Their hands are sometimes in their ears, nose and u knw wot! Ice cream buckets and cones are dirtiest! dirty filthy scoundre*s! they are coughing and sneezing into ice cream freezers..as*****s!...

The business format is not that a happier one. Though the brand claims 'we make people happy'. Isnt it better to keep your family happy and then get to the people. Many have lost money and time and few have succeeded. Especially if it is a mall the success rate seems to be high. The stand alone parlors are not doing great, technically one will have to undergo losses for 5-6 months (winters & rains) and you will have to cover them...

A violent and the worst expected behavior by the working staff who treated us like servants- not even considering the presence of girls at the place. The location of the outlet: Near CMRIT college, Kundanahali Colony, Near AECS layout, Bangalore, Karnataka.

We would recommend to eat any damn icecream but BR. If this is what you have to tolerate on dropping few drops on the floor!!!

We were literally given broom...

I am a regular customer of Baskin Robbins. On Sunday 30th DEC 2012 I visited a nearest Baskin Robbins shop to my house owned by 'Fateh Marketing' at 613, 80 feet road, Koramangala 6th block, Bangalore-95, Karnataka. I have ordered 'Fruit Overload', 'Cotton county' and 'Lichy sweet swirl', one medium scoop each with cone.
First they said my bill amount is 420, 100 Rs each for 3 medium ice cream...

I have had a really bad experience at Baskin Robins franchise, Durga Mistanna Bhandar, N C Road. its a newly opened outlet. i went there was having my favourite ice cream with my girlfriend. the girl who was sitting at the shop suddenly behaved rudely when I asked for a chair. I wanted get out of the shop and paid the money. She didnt have change of 5 rs and gave me eclairs. I refused to take it. She started shouting and asked me to bring...

I was a regular visitor to the Baskin Robbins Outlet at Jayanagar 4th Block. On a Saturday, I had visited to pick up my usual order (4 scoops of Dark Chocolate with hot chocolate sauce in two cups). During the billing, I produced a coupon which entitled me a free scoop for a purchase of over Rs. 100. The agent started giving me a cold shoulder looking at the coupon. On inquiring the offer, he said i have to choose two more scoops and it is...