[Resolved]  Baskin Robbins — Bad customer treatment

Address:

Sonitpur, Assam

I have had a really bad experience at Baskin Robins franchise, Durga Mistanna Bhandar, N C Road. its a newly opened outlet. i went there was having my favourite ice cream with my girlfriend. the girl who was sitting at the shop suddenly behaved rudely when I asked for a chair. I wanted get out of the shop and paid the money. She didnt have change of 5 rs and gave me eclairs. I refused to take it. She started shouting and asked me to bring change from outside. She never stopped shouing and in stead of appologising she was getting more rude. this kind of treatment is never expected from such a big brand. I request you to look into the matter. In my opinion , they are not experienced enough to handle such a big franchise. Its an insult to the brand and they are ruining their reputation. I will be looking forward for ur reply.
Kaustuv kalita
Email: [protected]@gmail.com
date: 22/5/2012