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Chocotown Complaints & Reviews

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Tarini Singla Bansal
May 12, 2022
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Cheetos flaming hot crunchy

Address:Store Address: Office No 13, Cardinal Gracious Rd, Mota Nagar, Andheri East, Mumbai, Maharashtra 400059 Country: India.
Website:www.chocotown.in

My order number is 2758 with Chocotown. I placed it on 2nd may 2022 at 10 54 am. It has not been delivered, where in the delivery was promised in 3-4 working days. They delivery has not been picked up yet. They have generated a fake delivery Id and it’s not delivered obviously. The number on the website is also off and I think it’s fake. It was a prepaid order of Rs 500....
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Anne D Souza
May 9, 2022
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Delivered Wrong product

I had ordered crème eggs mini worth 340 INR but had received one can of soft drink Rani worth 35 INR.
MAP ID:50081568
Customer ID: #2746...
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varunitha
May 3, 2022
May 3, 2022
This thread was updated on May 3, 2022
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Wrong item sent

Hi, i have placed an order for Bragg's Apple Cider Vineger on 29th of April'2022. I got my parcel on (03/05/2022) but the item was sent wrong, instead of Bragg's Apple Cider Vineger i recieved Kimball Thai Chilli Sauce.
Please do check and let me know what i should do next for my replacement or refund.

Customer ID - #2693
MAP ID[protected]
Order date - 29/04/2022
Amount paid - Rs.495.0...
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Teena.shu
Apr 16, 2022
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Order not delivered, money taken

Address:Andheri, Bombay
Website:Chocotown.in

I had placed an order on the website and paid 1648rupees in an online transaction, since COD was not available. The tracking number showed that order has been placed and then that the manifest is being made. A day after the delivery was supposed to be done, it showed canceled. But there was no information about refund. Also there is no way to contact the company....
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Nitesh Bidasaria
Apr 5, 2022
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Wrong product sent

Address:mumbai
Website:www.chocotown.in

I had placed an order for Ferrero Rondnoir from their website. they have sent me Necafe Coffee premix instead. Their phone is switched off and no replies from them on mails...
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Gsarna780
Mar 21, 2022
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Missing item from my shipment

Address:Office No 13, Cardinal Gracious Rd, Mota Nagar, Andheri East, Mumbai, Maharashtra 400059 Country: India.
Website:www.chocotown.in

The shipment sent was incomplete and after multiple emails to multiple email addresses they have provided on their website, there's been no reply. Its been almost a month....
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