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Dr Fixit Complaints & Reviews

P
pskullu02
from Pune, Maharashtra
Mar 21, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
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Raise complaints but absolutely no response, complete unprofessionalism

Address:Pune

I had taken their water proofing services but the service done was not analyzed properly and hence was incomplete, hence I had raised complaint to make them analyze the water problem in my home and complete the work. But they did not complete the task even after repeated follow ups. It's been more than 45 days and complaints is still open. I am fed up of these people who take lakhs of money but dont give service properly....
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M
Madan Kumar Tiwary
Mar 18, 2023
Feb 13, 2024
This thread was updated on Feb 13, 2024
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Worst quality water proofing by Dr. Fixit team

Address:Ankleshwar Gujarat India
Website:www.drfixit.co.in

To:
'Info',
[protected]@pidilite.in,
Madan Kumar
Cc:
tiwary.[protected]@gmail.com,
Reena 2

Sat, 18 Mar at 9:05 am

Dear Sir,
The trailing mails are self explanatory. I Have done waterproofing with Dr. Fixit authorized team of Surat zone for my house at Ankleshwar Gujarat. In begging only i complained for poor quality but they told that we are giving guaranty of 5-year...
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Address:panchkula
Website:DR FIXIT

I have constructed new floor and used urp product of fixit but after applying and in few days got to see water leakage which can be seen in pictures. but when i complained on toll free number the supervisors who visited said water proofing failed due to gap in tiles and down area etc etc.and these things were not confirmed to me at the time of water proofing although there was leakage when water proofing was finished hence the observation...
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L
Lt Gen Iqbal Singh Singha
Jun 25, 2022
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Shoura leakage from bricks

Address:1203, Bloch H1, Maya Garden City, Zirakpur, Punjab, PIN 140603
Website:D rFix It

We got the Dr Fix it treatment to dry our walls in 1203, Block H1, May Garden City, Zirakpur, Punjab, PIN 140603 through your agent Upendra. He and his team did a shoddy work and one of the walls and the floor is still having dampness instead of 1.5 lakhs of expenditure, In spite of repeated requests Upendra has not rectified the problem. Leaves it for us to request my son Rannvijay Singh Singha of Roadies fame to reflect your quality of...
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N
Nabfu
Jul 24, 2021
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Dr fixit URP

This is to inform you that we have used your 60 litre URP product and in the 3 months time only we can see cracks on our terrace.

Our address is Dr. Neelima Maheshwari 6 Anjani vihar near geeta pump paper mill road Saharanpur 247001. Mob[protected]

Request you to repair...
+1 videos
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R
Rajt65011
from Mohali, Punjab
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Application failure

Applied Dr. Fixit product to fix water seepage after removing all the cement and starting from spraying product on bare bricks and then mixed with cement as well. Two years and walls are as pathetic as it was before. I don’t think this product works and is only being sold by intensive advertising campaign....
+3 photos
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R
Raj Kamal's
from Kanpur, Uttar Pradesh
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applicator has done half casting & has run away

Address:6 , P.P.N Market ,The Mall, Kanpur, Uttar Pradesh, 208001

Dear sir / ma'am,
I started construction of my shop at kanpur, i got in touch with dr company representatives, i was referred to shailendra as your company applicator, shailendra -[protected], i applied all the chemicals which was suggested, the same can be verified from mr shyam sharma, the current company representative, from lw plus, fast flex to mpv, i did as was prescribed to me from time to time, finally i was told to do quoting...
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R
Rajtau
from Delhi, Delhi
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unprofessional work done

Address:Bhopal, Madhya Pradesh, 462021

Dear team,

My name is rajesh nair and i have got my terrace water proofing done 2 months back so that before monsoon the water lodging problem comes to an end.

Address :
P20 palash parisar phase 2 bhel bhopal mp
Mob : [protected]

I saw an advertisement of mr. Amitabh bachchan and called the customer care no of dr fixit. An engineer was assigned and i got my terrace water proofing...
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S
SonuBafna
from Mumbai, Maharashtra
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local applicator not responding

Address:412308
Website:Consumer portal of dr fixit

I enquire on dr fixit some days back, after so many followups a local applicator visited home n saw the problem area n committ that will fix this problem in 2 days but even after 1 week also no body contacted me nor responding to my calls or message.
I am very disappointed with dr fixit service bcoz i taken this service only by name of dr fixit. My work is small so i think local vendor is not interested into it......
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S
Sagar$8
from Mumbai, Maharashtra
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unavailability of local applicators

Address:411003

I had recently called dr. Fixit inquiring about solution on internal wall waterproofing. The customer care provided me a contact number of a local vendor, who later gave me contact numbers of the local applicator. These local applicator confirmed to visit and check the situation, however never arrived. Vendor provided another applicators contact and even he this applicator didn't show-up. I feel dr. Fixit should seriously revisit the local...
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S
Sandhya Vishnu
from Tellicherry, Kerala
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leak even after providing dr.fixit solution

Address:Kannur, Kerala, 670006

Applied Dr fixit by authorised people.they are not attending phone now..kindly do the needful at the earliest.did it from a service centre in kannur.they are not attending phone now..leak is severe.done by vaishnav civil maintennace lab and work, kannur.have been trying to contcat them for the past 3 months.initialy he used to attend and tell that will come today and tomorrow..now he doesn't attend phone...
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M
madhurimore87
from Mumbai, Maharashtra
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leakage started with few months

Address:Raigad, Maharashtra, 402201

We used dr fixit's prime seal and raincoat paint for our new house. And it's only been four months. But the house has started leaking in the first rain shower itself. Dr fixitis cheating customers with their adevertisements. We believed their advertisements and their people and in return we are feelig cheate. Can anybody guide us as how to get this issue solve and where can we further complain anf get the problem solved....
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K
K Sheikh
from Bengaluru, Karnataka
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service provider fails to provide service

Address:Nashik, Maharashtra, 422207

Dr. Fixit provided me ridicilous service interms for inspection. I have chat with their tech person on last week of may-2018 and they have provided site inspection person who visited by home.
Site inspector assured me he will send another person for estimate and other process with in few days. But no one turn up for 2 weeks so i again contact dr. Fixit tech person over chat and inform him about the same. Tech person again assured me...
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KHURSHEED ALAM ANSARI
from Mumbai, Maharashtra
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leakages not resolved

Address:Mumbai City, Maharashtra

Dear sir/madam,

Last year's my house roofing work was done which cost me rs. 11000/- will an assurance next 5 years we will not have any leakages issue but last year it self faces leakages issue matter was reported to ms. Neha shrivastava and 2 officials from pidilite came to visit and promised to get it rectified after d rain.

When we contacted ms. Shrivastava for rework to be done she had given me. Ankit contact...
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B
bubna
from Mumbai, Maharashtra
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No response to customer

Address:Mumbai City, Maharashtra

We have been calling Dr. Fixit Sales person Mr. Vikram (Mumbai) sales & Mr.Parmeshwar Gupta, Malad, west, Mumbai, Delar, for house water leakage site visit but no rsponse . It seems company top management is only looking their big projects & they are unable to control such officers & delars who spoils the company reputation by providing wrong promises & earning money via unathourised contractors....
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S
SANDEEP_9mehta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water proofing

I had done waterproofing of my balconies with dr.Fixit and the service provider was one m/s fine build calicut. After the treatment there is leakage and dampnes in the room below the balcony. Inspite of repeated followups with m/s fine build and thier area sales manager at ernakulam mr.Raghu they have not yet rectified the same. They are only prolonging the matter by just visiting the site and giving false promises. Request some senior fixit...
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g k agrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non effective Dr. Fixit in plugging water leakages

Address:Mumbai City, Maharashtra

Recently I happened to purchase and apply as per procedure Dr. Fixit 301 Pidicrete URP Ref no. SRE 4522 of 06/14 (5 kg pack) on my terrace balconies to plug water leakages. To my utter surprise, it did not work and with the mumbai rains will be in full swing, the position may worsen. My expenditure to purchase Dr. Fixit for rs. 1500/- and labour charges rs. 6000 have gone waste. water is still leaking. E mail [protected]@pilmail.com sent...
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S
serviceuser
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No waterproofing solutions

Address:Mumbai City, Maharashtra

Dear Sir,

We had contacted a representative who is affliated with Dr Fix It to help resolve water proofing problems. We had got the water proofing done in April, hoping to have no leakages when the monsoon begins. But from the first drop of rain, we have on going leakages. We were told that there is 5 years guarantee on this. We have been calling the person and the person is extremely rude. He has no interest in solving this...
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P
Preetagarg
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dishonour of warranty

Address:South Delhi, Delhi

In Nov 2010, I contacted Dr Fixit for an authorised applicator for waterproofing my home. I was given the number of Mr Balbir Singh - who was the area sales manager. His cell number is [protected]. He got a contractor and completed the work in 3 days, and gave me a verbal warranty of 7 years assuring me that if there was any complaint, he would look into it immediately. In the first rains in June 2011, there was water seepage in the house....
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