East Central Railway
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East Central Railway Complaints & Reviews

N
nawaf15
Aug 31, 2022
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Refund not recieved against tdr filed

THIS is for your kind information that I have have filed TDS on dated 28.04.2022 but now till date refund amount did not come. Refund is genuine because we booked a ticket with family but 2 ticket have been confirmed instead of 3 ticket in which 1 was not confirmed which is belong to my son age of 14 year so we could not travel without leaving. I filed TDs which is a refund process. I written so many emails to concern authority but not response...
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Garima Das
from Mumbai, Maharashtra
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behavior of ticket counter employee.

Address:108A, Harimandir Road, Hirapur, Dhanbad, Dhanbad, Jharkhand, 826001

Sir, i went to book tickets in coalfield express early today morning. I was boarding from dhanbad and i had to take ticket till howrah. Being a female customer, i was standing in the female counter but there was no one at the counter to give us tickets. Since the train was scheduled to leave at 5:50 a. M, i decided to get a ticket from one of the normal counters. There were women present at one counter, so i went to that counter. After standing...
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kundan20
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of Waiting tickets| PNR - 6331094197

Address:Lakhisarai, Bihar

Sir, Please be informed that I had booked ticket from Patna to Anand Bihar Terminal(ANVT) in Lakhisarai. When i booked ticket it was in WL status. On Journey date 17th of june after chart preparation ticket was still in WL. When I went for cancellation in Lakhisarai at 1:50 PM, they denied to cancel the ticket and kept arguing for few minutes. After that at 2:00 PM they told the counter is closed and they can not help us. Then i...
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S
shahzi
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bogies of garib rath 12569 occupied by daily passengers,from darbhanga to patna

Address:Patna, Bihar

sir, i feel ashamed to travel with a valid ticket in 12569, jynagar-delhi garib rath, as most of people were traveling without valid tickets, some have even not have tickets.there was no rpf or grp in train, due to this valid ticket holder have to suffer.please provide checking squad with force for garib rath 12569 between darbhanga and patna.so that valid ticket holders have not to suffer....
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A
anilkrsgh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour of Booking Clerk

Address:Bihar

I was purchasing the Rly Reservation Ticket for Bokaro Steel City From Gaya Jn in A/C Chair Car Berth but Clerk had issued the ticket for Ranchi JN in general compartment but when I showed him his mistake,he did give rude reply & misbehaved me in spite of getting correction,but lastly few Rly authority suggested him to get the correction.Then he did issue another ticket after cancelling previous ticket without waiving cancellation charges.Now...
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SANPRIT SINGH
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Daily delay departure of 037 D.M.E.U . Train from dhanbad Jn.

To ,
D.R.M
Dhanbad Division ,
E.C . Railway

Sir ,
I am a Daily Passenger between Nsc Bose Gomoh Jn. to Dhanbad Jn.i have a business setup in dhanbad and stay in Gomoh . I spent more then 1 hours of my time for waiting train D.E.M.U . 037, 7.24 PM Arrival and 7.29 PM Departure which comes daily more then 30 minuts to 1 hrs late , You have also data to see what is the daily schedule departure...
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