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Fireboltt Complaints & Reviews

P
patelsachin95
from Kolkata, West Bengal
Aug 19, 2022
Apr 1, 2023
This thread was updated on Apr 1, 2023
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Not replacing watch under warranty

Website:fireboltt-complaint.freshdesk.com/support/solutions

I have purchased a fireboltt Mercury watch from Flipkart on 21/01/2022 order ID OD[protected].
Now watch button in not working, I have raised a issue at fireboltt website on 16/06/2022, they have closed that issue without resolving my problem.
Than again I have raised, Till today no response from fireboltt.
I have called...
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Dhruv Aryan
Aug 5, 2022
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My Boltt 1400 Headphones Replacement

Website:www.fireboltt.com

Dear Sir..
I purchase a fire boltt headphones from amazon on January 2022 and it comes with 1 year warranty. After use for few months i facing many problems with that product like battery issues and sound problems. So i decided to claim my warranty and i registered a complaint on thier website and contact to fire boltt customer care on may be 20 days before and they said that ur product will be pickup in next 2 days. But nobody come...
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A
Aravind Venkatakrishna
Jul 31, 2022
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Fireboltt company is not responding

Address:No, 101 Brahmin Street Chintamani 563125
Website:www.fireboltt.com

Dear Sir,

have recently bought the fireboltt smart watch and the device is not at all working and fireboltt customer care is not working and also email support team is also not responding, they are diverting to service centre. But the nearest Service Centre guy told we are not doing the service. have bought the device from fireboltt web store only.

Request you to kindly interven and do the needful asap
br...
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Address:B 2105, ETT Tower, Sector 132, Noida, Gautam Budh Nagar 201301, Uttar Pradesh, India
Website:fireboltt.com

I ordered fireboltt talk smart watch from fireboltt's webstore, while i was making payment of that online, payment was successful but the order confirmation didn't shows in there website it shows that there is no orders .
Very poor payment interface of there website leads to this type of problem .Please resolve my issue as soon as possible. I am a student any Rs2374.05 means me a lot....
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B
Basavanna Chethu
Jun 23, 2022
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Order returned but refund not given

Website:www.fireboltt.xom

I have cancelled my order so that the package went back to origin and reached safely but even after receiving the package they have not initiated the refund trying to contact through phone call nobody picking sent plenty of mails no response from the customer support registered many complaints also all the complaints are under processing from more than 12 days
Order number[protected]...
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S
Shankys859
from Gwalior, Madhya Pradesh
Jun 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defected product received on delivery

Address:India
Website:www.fireboltt.com

My name is shashank sharma.I have ordered One

Fire Boltt Mercury SPO2 on 14.06.2022

through myntra and the product was delivered on 16.06.2022. While receiving the product was not in working condition. So i thought watch need charging so i put on charge But after put on charging watch blink logo and off continuesly but watch doesn't turn on. and is neither getting charged nor getting ON.I have registered a complaint...
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S
Samyyyyy
from Meerut, Uttar Pradesh
Jun 14, 2022
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Fireboltt Mercury

Website:fireboltt.com/?utm_source=google&utm_medium=cpc&utm_campaign=Search_Brand_20112021&utm_adgroup=Brand_ExactMatch&utm_term=fireboltt&gclid=Cj0KCQjwwJuVBhCAARIsAOPwGASsUz6hZ-6dEENtjtUFnT4wEzraTDg

I had purchased a smartwatch from fireboltt webstore. But it was not working so i registered my complaint for return and refund. But there is no response from there side. Its going to a week i had call many times but no response . please help me to get my money back and return the product...
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J
Jerry\'s Fan
May 30, 2022
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Smart watch

Address:3, 124, 12th Floor, Nariman Point, Mumbai, Maharashtra 400021
Website:fireboltt.com/?utm_source=google&utm_medium=cpc&utm_campaign=Search_Brand_20112021&utm_adgroup=Brand_Phrase&utm_term=fireboltt&gclid=CjwKCAjws8yUBhA1EiwAi_tpEVqYUqCCrpWboCa8G-b9GIn4gPCjd859BJQ

I have ordered a smartwatch named Ultron with order no[protected] on May 9. I paid 3799 on the same day. I cancelled it by refusing delivery on 13th May. I haven't got refund till now. There is no sign of refund also. No email replies. No call replies. Please help me...
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R
radiumglow
from Delhi, Delhi
May 26, 2022
May 30, 2022
This thread was updated on May 30, 2022
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No refund on rejecting the order

Order id :[protected]
Placed the order and realised that it doesn't have after sales service. Tried to cancel the order but there was no option to cancel the order. Tried calling customer care but the call never get connected. Mailed them multiple times but no reply. Then i read in their website that if we reject the order we will get the refund but still I didn't get it. Raised a ticket but still no response...
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smit7600
from Ahmedabad, Gujarat
Apr 12, 2022
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Replacement/Repair the smart watch which is under the warranty period

Website:fireboltt.com

I have purchased the fireboltt smart watch about 1 month ago.
After few days my watch is stopped working. When i have contacted them for the replacement or repair work with all my proper and needed documents, they have not reverted me back ....
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Address:Customer Care Office Address B 2105, ETT Tower, Sector 132, Noida, Gautam Budh Nagar 201301, Uttar Pradesh, India
Website:fireboltt.com

The Fireboltt Beast Pro watch was ordered by my father in the month of November, 2021. The watch worked for two months and then suddenly it stopped working.
We submitted our complaint, and it was said by the company that they are going to provide us with a replacement.
But no action was taken right then.
It took 1 whole month to arrange a pick up.

After I received the replacement product, I tried using...
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U
UdayKumarGandham
from Hyderabad, Telangana
Jan 28, 2022
May 30, 2022
This thread was updated on May 30, 2022
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Refund not processed

Website:fireboltt.com

Hi Team,

I have ordered 360 Pro on Jan 3rd from the Firebolt website and canceled the order by refusing and the product is returned to the warehouse on Jan - 17th. As per company policy, the refund should be processed within 7 working days but I don't see any response from the Firebolt team. I have contacted Firebolt multiple times via email and call but I don't see any concrete response from the team.

Please...
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T
Tanya Bharti
Dec 15, 2021
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Defected smart watch recieved

We purchased a smart watch with order id 24925 which was delivered on 9/11/2021.
The smart watch is not functioning properly.. it's bluetooth gets disconnected again and again making it difficult to work properly. Even it works at a distance of 6 inches from the phone. I have tried with three phone and got the same result. Also its movement sensors are not working. I am unable to use it as a calling watch.
I am not satisfied...
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