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gkb optolabs Complaints & Reviews

K
kayceesat
from Udagamandalam, Tamil Nadu
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Substandard 'Branded' Lenses on sale!

Address:Bangalore, Karnataka

I had a similar experience with GKB Optolabs at CMH Road, Bangalore. I had purchased a frame and lens from them. In just 3 months time it happened to fall from a height of 2 ft to a soft mud surface and developed a major crack rendering it unusable. Whereas the earlier spectacles that I have worn for years together have had similar falls more than once without this poor fate. (Breakage on accidentally stamping on the specs or a something...
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Nishanth
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective lens

I had bought a spectale from G.K.B. Optolabs in R.M.V. Extn. 2nd St., Bangalore

#38, Annapoorna Complex
Ground Floor
New B.E.L. Road
R.M.V. Extn. 2nd St.

on nov15 2009. After one month itself the one of the lens started developing scratches and coating started coming off .on jan 15 i had gone to the shop and asked them if they could replace the one lens ? They said if you bring the bill...
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SV
from Delhi, Delhi
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Defective Lenses

Purchased glasses from optolabs in Kammanahalli Main Road, Bangalore about 18 months back. The branded frame sferoflex about 3 months back developed discoloration. When I went to store, they looked in database and told warranty period of one year is over. Never I had this issue with other frames. It usually lasts easily more than 2 years. I paid over 6K for the glasses and now disappointed that within 1.5 years I need to change....
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P.P.KANNAN
from Mumbai, Maharashtra
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defective frame

I am your valued customer and have been purchasing for past so many years. During the month of february 2008 I have purchased a frame and glass from your goregaon branch at mumbai valuing Rs 5300/- when i reported the problem about the frame . it was informed that i have used pressure on the frame and they send it to their lab for testing and i was told the same reason .In other words, they are not solving the problem whereas they find some...
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