ICICI Lombard - Motor Insurance Complaints & Reviews
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Incorrect Inspection/Refund/Employee Complaint
I've been sold a Motar Insurance policy. After 2 days they called to say that they cannot insure my car because of Failure of Inspection (Why Failure - 4 Panels Damaged and Car meter reading is 39000kms) I couldnt understand the meanig of failure, which neither executive, team leader and Manager can tell me.. What does a damage means, and what panel are they talking about.. Anyways its been 15 days but still my money is not refunded.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Car accident claim-Unscrupulous avoiding factual claim- Delays causing hardship.
Chandu Nayak
Customer Support Team,
I have been saying repeatedly that the process you have for resolution is inefficient in the way that it is mechanical and has no sensitivity to an agreeved customer. Does it mean that I as a customer suffering due to the callous act of ICICI Lombard keep on suffering and go through the ordeal of hardship and inconvenience of not being able to use the car in spite of owning one? Does...
Customer Support Team,
I have been saying repeatedly that the process you have for resolution is inefficient in the way that it is mechanical and has no sensitivity to an agreeved customer. Does it mean that I as a customer suffering due to the callous act of ICICI Lombard keep on suffering and go through the ordeal of hardship and inconvenience of not being able to use the car in spite of owning one? Does...
Helpful
Be the first one to find this review helpful
Found this helpful?
ICICI Lombard - Motor Insurance Recent Comments
- Car accident claim-Unscrupulous avoiding factual claim- Delays causing hardship.
Chandu Nayak Customer Support Team, I...
6