India Gifts Portal
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India Gifts Portal Complaints & Reviews

G
Gangathimmaiah Venkataiah
from Bengaluru, Karnataka
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Delay in delivery

Address:560034
Website:Indiagiftsportal.com

Dear sir

A birthday international gift order no:817043 due on 1st may was booked on 21st april2016 from townville queensland australia.

The company delivered it india on 2nd may 2016 evening with a delay of more than 36 hours.
The should explain the reasons for the delay and compensate for the delay by full refund of the order.

Date of incident:02.05.2016
Client number: [protected];cell:[protected]br...
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A
Anamika Aggarwal
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Order never received

Address:New Delhi, Delhi

I ordered a cake for my mother on mother' s day which was supposed to be delivered on May 11 th and it' was never delivered. When I called the customer care. A lady named lovely said it shows your order is pending but it is delivered. It is a system glitch. I told her it was never received. And then, I asked for the person I can complaint, she gave a cell phone number for the person named Ms. Kavita who promised me to find out the reason...
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M
Madhu Rao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Product Sent. Customer Service doesn't call back

I sent a $75 Remore Controlled Ferrari car (was advertised as a licensed 1:18 replica) as a surprise gift to my nephew. They spoilt the surprise and did not deliver on the day they promised. Once the package arrived the product was damaged. DTDC is not at fault as the packing seems intact and the damage was not in transit. India Gifts Portal seems to have shipped a used/returned damaged product.

-- The is not a licensed replica.br...
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