IRCTC Railways
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IRCTC Railways Complaints & Reviews

s ranjan
from Faridabad, Haryana
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Non refunded of canceled ticket amount by IRCTC

Address:Faridabad, Haryana

It is to inform you that yesterday I made a complaint regarding non refund of amount by the IRCTC, just after lodging the complaint, I got a call from [protected] regarding refund of my amount. The person name Mr. Battea Kumar told me that the amount will be refunded within one hour in your Debit Card account and raised some confirmation like Debit Card No., CVV No., ATM Pin No., my name etc. I raised objection to intimate these information,...
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olivermu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc.co.in

Worst support I have ever encountered in my life.

Well, I am in need of a mobile verification code and I have sent passport scan, user-id, I have even sent "Name, Residential address, Office address, Date of birth, phone number so that we may pursue the matter" which I was asked for. After I sent this I got this reply:

"Please send us the complete following profile details: Name, Residential...
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