Libra Bus Service
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Libra Bus Service Complaints & Reviews

A
Arju80546
May 5, 2023
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Against taking ticket fee from cancer patients

Respected sir, no doubt your libra bus service is awesome, but one of your libra bus ( from Raman mandi to Bathinda) conductor named soma pandit is taking ticket fee from cancer patients, even patients have their cancer certificate. When we say him that other private buses are not take ticket fee from cancer patients then he says rudely that every Libra bus take a ticket fee of Cancer patients. Is it true? If not then scold him and please...
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A
Arya Keer
May 24, 2021
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Refund not received

I have booked libra bus on 7 May scheduled at 2.45 p.m from Amritsar to Chandigarh through red bus app. But on that day bus was not boarded to chandigarh as operator told that due to lockdown bus will not board to Chandigarh. He told me to cancel booking from my end but when I got for cancellation app shown me some penalty to be charged. Then again I called to the number from where I received call and told about cancellation charges. He told...
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K
Khan Shadab Alam
from Powai, Maharashtra
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Bus changing

Hii
libra bus service wale bahut galat kaam kar rahe h. 2bus ki sawari ek bus me bhar kar chalate h. mere sath ye hua h maine photo bhi li h or me ye share kar raha hu niche...
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J
Jaskarandeep Singh
from Rupnagar, Punjab
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extra fares than prtc

Address:Firozpur, Punjab, 142044

Today I'll Go From Makhu, 142044 To Talwandi travel in PRTC bus at 6 AM in the morning and they charge me Rs. 35 on Full ticket but at evening time, I'll travel in Libra bus Service, Punjab From Talwandi to Makhu back at near about 4:15 PM and they charge me more than PRTC they charge me Rs.40
Forcely and conductor said to me(with attitude) that he charge Rs.40 he doesn't matter what PRTC charge you...
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N
Navya Sharma
from Jalandhar, Punjab
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regarding songs

Address:Sangrur, Punjab

Today i travelled from ludhiana to malerkotla in libra the timing was near about 3.25 and the songs played by employees were very vulgar which one cannot see with their elders
So please work on it. So they one cannot feel shame while travelling in this bus
I usually came in libra at 6.20 pm from ludhiana but there was no such problem. Please these kind of songs must be restricted in buses...
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A
A3 mania
from Anandpur Sahib, Punjab
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rash driving and not punctual of time

Address:Ludhiana, Punjab, 141008

I am travelling from ludhiana to jalandher in bus no. Pb 13 af 9307. At 11:00 a. M bus started from samarala chowk (Ludhiana) and its 12:20 p. M they haven't reached phagwara yet, and then they drive very fast to fill the time gap. This is the only reason why we all prefer roadway or prtc for travelling. To improve your service and to avoid road mishappening take some serious setps......
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A
Avtar Singh angul
from Jalandhar, Punjab
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misbehavior by library staff

Address:Firozpur, Punjab, 142044

Sir, i was at ludhiana on 7.20 pm on 11.08.17 means today. I boarded on prtc running from ludhiana at 7.40 pm. And i was reached at sirhind at 9 pm and wait for a bus for patiala. At this time your bus no.5575 came and one of your staff who sat in 5575 (Sardar ji) started misbehaving with me on ground that you stand at our counter but why you boarded in prtc. And then he came to your next bus behind ambala libra and he forced your patiala...
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Dilpreet Kocher
from Pathankot, Punjab
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way of talking is very bad of bus conductor

Address:Sangrur, Punjab

I am riding in a bus then conductor come for ticketing then i say i am daily user of lubra bus. I say plaese 25 rs then he use bad language with me and said no i will take 30rs then i sad ok but again he use bad language the bus no is "pb 13 ab 31 37" so i think that libra bus service will solve my problem. And this bus gave me very bad service and i am disappointing with them i suggest people not to travel in this bus...
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S
Sanuj Bansal
from Mohali, Punjab
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Biggest betrayers

Address:160055
Website:www.librabus.com

Amritsar to patiala said it will take 4:30 hrs to reach. But they made it 8 hrs travel by stopping it at jalandhar and ludhiana bus stand for 30 minutes each. Upon asking, they say we don't care and when i called on the complaint no. [protected], which was mentioned in bus itself, they also said we don't know anything. Biggest liars ever i have seen...
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N
Nikhilkumar153
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extra charge

Address:Jalandhar, Punjab

I travelled from my college lovely professional university to jalandhar yesterday from libra bus, they charged me rs 30. while the actual fare is only rs 10. After i told them the actual fare is rs 10 then they rply fare got increased. Even they not give me the ticken of rs 30 only gave ticket over which no any fare is written or printed. After i reached jalandhar when i asked about their office, they replied here is no office office of libra...
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gj123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stolen bag from within libra bus service bus

Address:Ludhiana, Punjab

I had my bag stolen from the luggage compartment of a Mercedes Benz Bus run by Libra Bus Service on March 14, 2014 at 11am at Ludhiana Bus Stand. Bus Registration Number: PB 13 L 0067. I lost nearly one lakh rupees because of this theft and Libra Bus Service, till date, has taken no accountability of what happened.

What was worse was that staff from Libra Bus Service, namely Sharanjt Singh, together with the SHO at the Ludhiana...
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