OLIVEA Complaints & Reviews

Olivea is a Horrible bus service. They suspend services and don't even inform passengers with confirmed tickets. I was stranded in Coimbatore with luggage since I was not informed that the service was suspended. I had to stay in a hotel and take a night bus to get back to Bangalore. My email/phone complains didn't result in any response from Olivea. I had to personally visit their Bangalore office - after making me wait for...

1. Price online on redbus.in is 1700 Hyd to Blr. When you book on phone, its 2100 but they don't tell you during booking on phone or their subsequent confirmation on mail. They only give pnr number. At time of boarding, they surprise you with a higher number.
2. Absolute absence of customer service. The CS Manager Rohit is rude and devoid resolution skills or intent. Imagine them putting the blame on us for not taking the price...

I HAD BOOKED A BUS FROM MYSORE TO BANGALORE TO TRAVEL ON 24TH MAY 12 (PNR 00OTH5) NIGHT FROM MYSORE AND WAS WAITING FOR THE BUS WHICH WAS NOT THERE. OLIVEA TOOK Rs.500/- FROM MY WHILE BOOKING IT THRU THEIR NET. I WAS TOLD ONLY WHEN I ASKED THEM WHERE THE BUS WAS. I WAS TOLD THAT THE BUS SERVICE IS NOT THERE AND THEY WOULD REFUND MY AMOUNT. IT HAS BEEN HORRIFYING DAYS SINCE 25TH MAY 12 THAT I HAVE BEEN WRITING TO THEM FOR THE REFUND, I...