Rajdhani Express Complaints & Reviews
I travelled from Delhi to Bangalore on Rajdhani express on 1st April, I was worried that the exit doors were blocked with bags, cycle etc, the train did not had proper Housekeeper, garbage everywhere, toilets were not cleaned for the whole trip, it was stinking smell, after paying some much fare, Railways lacked basic hygiene and sanitation, Food was plated near the toilets, with stinking smell, the irctc catering staff handles food in an...
Helpful
Be the first one to find this review helpful
Found this helpful?
Very poor quality food ... Services not gud .. always late ... Very much disappointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
PNR number: [protected],
Train number: 12424,
Date of Journey: 01, 01, 2023
Berth number: B5, 7
The staff didn’t provided bedsheets and blanket whole night, I was shivering in the cold whole night, when I asked he told I’m not your servant, do what you can do, humiliated me as well, even my food was added which was also not provided whole journey, till now I’m in train, train is also late by 7 hours, and...
Train number: 12424,
Date of Journey: 01, 01, 2023
Berth number: B5, 7
The staff didn’t provided bedsheets and blanket whole night, I was shivering in the cold whole night, when I asked he told I’m not your servant, do what you can do, humiliated me as well, even my food was added which was also not provided whole journey, till now I’m in train, train is also late by 7 hours, and...
Helpful
Be the first one to find this review helpful
Found this helpful?
26.07.2022 @ 9:16pm
Food is not at served for seat no 51 50 49 at B10 and upon asking them, they told us that the food is already finished.
We don't know when they are going serve or not serve. No body knows about the reasons for the same
It looks fishy. Totally disappointed about this even when we are paid for the same...
Food is not at served for seat no 51 50 49 at B10 and upon asking them, they told us that the food is already finished.
We don't know when they are going serve or not serve. No body knows about the reasons for the same
It looks fishy. Totally disappointed about this even when we are paid for the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Rude behaviour of pantry staff-Train no.-22824
I was boarding today for Cuttack station train number-22824 at Netaji Subhash Chandra Bose Junction, Gomoh with my wife
Then the pantry staff provided breakfast to us and lunch and after that he asked for money, the total bill was 600 rupees but he forcefully asked for a tip of 700 rupees (600 meal charges plus tip of Rs100 forcefully). When I refused to give Rs 100, he is angry at me for forcibly tipping and continue arguing for tip...
Then the pantry staff provided breakfast to us and lunch and after that he asked for money, the total bill was 600 rupees but he forcefully asked for a tip of 700 rupees (600 meal charges plus tip of Rs100 forcefully). When I refused to give Rs 100, he is angry at me for forcibly tipping and continue arguing for tip...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | 100 C Karaya Road, Kolkata-700019 |
PNR-[protected]
Trn:12302
Dt:28-06-22
Frm CNB to HWH
Cls:3A
P1-B2, 41
My Name Sk Amber Razaa.
After several request to 2 staff they didnt hear and not provide food.
They kept me hungry only water bottle given at 9.35pm...
Trn:12302
Dt:28-06-22
Frm CNB to HWH
Cls:3A
P1-B2, 41
My Name Sk Amber Razaa.
After several request to 2 staff they didnt hear and not provide food.
They kept me hungry only water bottle given at 9.35pm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Pls forward my details below as food was not provided during my journey by pantry services. I have paid again for my food during journey
PNR-[protected]
Trn:12302
Dt:08-06-22
Frm CNB to DHN
Cls:3A
P1-B3, 30
P2-B3, 32
P3-B3, 24
Chart Prepared
For Enquiry/Complaint/Assistance, please dial 139
Indian Railway
Regards
Jaydeep...
PNR-[protected]
Trn:12302
Dt:08-06-22
Frm CNB to DHN
Cls:3A
P1-B3, 30
P2-B3, 32
P3-B3, 24
Chart Prepared
For Enquiry/Complaint/Assistance, please dial 139
Indian Railway
Regards
Jaydeep...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | surat |
Blanket not provide...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Ahmedabad to delhi rajdhani express |
I have booked 5 seats for traveling from delhi to Ahmedabad as one of my brother could not come so we are travelled 4 persons but as we have paid the full amount in rajdhani ahmedabad to delhi the tc was behaving rude and giving the seat to other person that’s not fair inhalf as we have paid we can use the seat please call me [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Dear team,
I am extremely disappointed with the fact that Sealdah Rajdhani from new delhi to Gaya was supposed to left at 4.30 pm on 6 December 22 but it left at 6.30pm and still couldn't reach gaya at time.
There is no information about anything in train. Train stopped at anugrah narayan road for more than 2 hrs and no information shared for this. We are working people and it's truly very dissatisfied. Disgusting services....
I am extremely disappointed with the fact that Sealdah Rajdhani from new delhi to Gaya was supposed to left at 4.30 pm on 6 December 22 but it left at 6.30pm and still couldn't reach gaya at time.
There is no information about anything in train. Train stopped at anugrah narayan road for more than 2 hrs and no information shared for this. We are working people and it's truly very dissatisfied. Disgusting services....
Helpful
Be the first one to find this review helpful
Found this helpful?
I had mail to Mr Suresh prabhu about this issue but there is no response... I was travelling in Rajdhani express bangluru to Hyderabad with my mother and brother.. In hyderabad, , there was a surgery of my mother.. Our coach was A/3..berth no.. B.. 9/25/26/27..in train there were so many cockroach roaming here and there. I was on upper berth no.. 27..that was eaten by rats.. There were big holes.. Too mush smelly.. There were big black spots...
Helpful
2 other people found this review helpful
2 found this helpful
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Facilities of rajdhani express now & before
Address: | Delhi |
Website: | www.consumercomplaints.in/new_complaint |
Hello 18-11-21 I’m travelling on swaran jayanti rajdhani express but The Rajdhani Express is not as fun and comfortable as before I traveled on rajdhani express. because can’t included food on ticket fare. Can’t give pillows, blankets but given in the previous train of rajdhani express. not given even water bottle but When i was traveled on Rajdhani Express last time same fare ac three tier Then everything was included in the ticket...
Helpful
2 other people found this review helpful
2 found this helpful
Train no 02504
A2 coach full of durty an no covid protocol maintained...
A2 coach full of durty an no covid protocol maintained...
Helpful
2 other people found this review helpful
2 found this helpful
I boarded rajdhani 12453 from garhwa road at 12:25 a. M. And after boarding i saw no bedsheet available on my seat neither i got bottle of water, as i caught the train in hurry. I waited for almost 2 hours but i didn't see any attended passing by. I got down from upper berth in search of coach attendant but they all were sleeping. I tried waking up one of the attendant, initially he didn't even bothered to listen to my problems, he was doing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Vrs Citadel, Flat No 204, Varthur,, S/o Anjanayalu, Belegere Road, 560087 |
I have reached bangalore today morning
Pnr-[protected], trn:22692, dt:[protected], frm gtl to sbc, cls:3a, p1-b3, 64
When i just boarded the train i have tried to contact catering staff on duty to request for a bottle of water, he pretend sleeping so hard literally refusing to listen. I had to request ticket checking staff to sort the issue. I have noticed mice running between my legs.
Early morning a lady passenger...
Pnr-[protected], trn:22692, dt:[protected], frm gtl to sbc, cls:3a, p1-b3, 64
When i just boarded the train i have tried to contact catering staff on duty to request for a bottle of water, he pretend sleeping so hard literally refusing to listen. I had to request ticket checking staff to sort the issue. I have noticed mice running between my legs.
Early morning a lady passenger...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Rangareddy, Andhra Pradesh, 500072 |
Hi i am vamsi nithin traveling from nzm to sc in 12438 rajdhani express the quality of the food provided is worse and the attendants are not even considering the complaint. They are behaving very ignorantly and we have asked for the manager of the food supply he is reluctant to listen the complaint.
The cost of the food they are providing is not even half of the food cost they are charging from the passengers.
Please look into...
The cost of the food they are providing is not even half of the food cost they are charging from the passengers.
Please look into...
Helpful
Be the first one to find this review helpful
Found this helpful?
Website: | www.irctc.co.in |
I am travelling from hazrat nizamuddin to bangalore city in train number 22692 rajdhani express on 08 feb 2019 departure from nzm. The quality of food served during journey is worst especially the dinner which we got on 08 feb from delhi base kitchen and even the next day's breakfast was not prepared good, the lunch was provided by sri sai enterprises, base kitchen nagpur whose food quantity was less as per the prescribed quantity by irctc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Pnr:[protected]
Train attendent, cleaning staff, food serving staff all r demanding tip, i'm travelling in rajdhani all time this is increasing day by day.. Plz look forward this activity is irritating th passenger we are giving much money to travel in rajdhani and 500 rupees will be giving as tip... Plz look forward for the issue. Started my journey frm kollam to h nizzamudeen on date 21 dec reached delhi on 23 dec, this thing is happening...
Train attendent, cleaning staff, food serving staff all r demanding tip, i'm travelling in rajdhani all time this is increasing day by day.. Plz look forward this activity is irritating th passenger we are giving much money to travel in rajdhani and 500 rupees will be giving as tip... Plz look forward for the issue. Started my journey frm kollam to h nizzamudeen on date 21 dec reached delhi on 23 dec, this thing is happening...
Helpful
Be the first one to find this review helpful
Found this helpful?
I was traveling with one of my colleague on 17.12.2018 in pnr no [protected] in train no 12433. I have boarded train from gwalior jn to agra cantt. Though i had paid for food but it was not served during my travel. We made request to catering staff but they didn't listened. This was the worst experience i ever had in rajdhani. The catering staff intentionally doing this to sell out the same to others....
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | New Delhi, Delhi, 110092 |
I am traveling from nagpur to new delhi in rajdhani express having pnr no [protected]. I have not seen such worst facilities in rajdhani dinner was bad as there is no paneer sabji no ice cream and break was ohh i can’t explain bread with poha and one nimbu pani that’s all, staff is not listening anything, dirty toilets worst rajdhani i have ever seen...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Dibrugarh, Assam, 786001 |
Train No.12424, date of Journey 06.07.18..train departured from Guwahati station at 8.30pm. I have not received bedding till 9.15pm after several remainders. We are 3 passengers with 2 infants along. Our ticket no. is 19, 21, 23 Class A1. I have captured video of lying bedding which was left by previous pessengers which is enclosed below. Kindly take action against this as name of Rajdhani Express is going down day by day....
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | New Delhi, Delhi, 110017 |
We traveled by rajdhani train from mumbai to delhi
(Train number: 09003, pnr - : [protected]; 29th may 2018).
It was such a horrible experience of travelling by rajdhani that i can never forget. The coaches were old, not well cleaned, toilets were stinking right from the start of the journey, bedding was dirty and stinking, catering staff was rude, train was delayed by 1.5 hrs at arrival.
This...
(Train number: 09003, pnr - : [protected]; 29th may 2018).
It was such a horrible experience of travelling by rajdhani that i can never forget. The coaches were old, not well cleaned, toilets were stinking right from the start of the journey, bedding was dirty and stinking, catering staff was rude, train was delayed by 1.5 hrs at arrival.
This...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | 560016 |
I am traveling in 22692 rajdhani boarded from agra railway station in coach B1. This coach is absolutely not of rajdhani standard. It's a very old coach having worst washrooms. Although good washrooms are never expected from Indian railway, even then for a journey of more than32 hrs at least basic facilities are expected. Flush is not working properly. Stands, taps and soap dispenser are broken. And the worst thing is hawkers were allowed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Website: | Irctc |
Travelled by kolkata rajdhani on 24 february 2018... When the morning breakfast was served there were many missing items from menu... Tea was not served... No vada with upmav as the menu says... Had asked for the complaint register... From then they started avoiding us... We kept on asking for the register but was not provided till we reached kolkata... Was travelling by coach a3 seat number one... Wishing for a corruption free india... Have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Very bad experience with rajdhani express... Worst dood ever... Roti fast, sabji oily..., worst soup... Must increase food quality... Very worst but better than sathabdi express.. Food can be improved by giving amul product, food quality bread... The most important thing is using of compulsory giving food there should be allowance for customer for selecting taking food or not.. Taking......
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Bangalore, Karnataka |
1. Sir/madam i am traivelling by rajdhani exp no 22691 sbc to ngp in ac ii birth no 39 vide pnr no.[protected] and experienced the supply of food plase pay attention the followings:
(A) quality of food is not being sipplied as per the latest
Meenu
(B) supplier boys are knowngly missing the items like
Pickels, salt etc.
2 bmoreover as per human requirement of water is to be drinked within the 24 [protected]@min5-10...
(A) quality of food is not being sipplied as per the latest
Meenu
(B) supplier boys are knowngly missing the items like
Pickels, salt etc.
2 bmoreover as per human requirement of water is to be drinked within the 24 [protected]@min5-10...
Helpful
Be the first one to find this review helpful
Found this helpful?
I am currently travelling from jammu to new delhi in train no 12426 with my family. I want to complain about the quality of food that we got for dinner.
Dal was nothing more than coloured water.
Paneer quality was also very poor.
Looks like it would have been better if we would have carried food from home.
We were in the same train 3 days back when we were given a similar kind of food. When we raised this point...
Dal was nothing more than coloured water.
Paneer quality was also very poor.
Looks like it would have been better if we would have carried food from home.
We were in the same train 3 days back when we were given a similar kind of food. When we raised this point...
Helpful
Be the first one to find this review helpful
Found this helpful?
Website: | Www.consumercomplaints.in |
I booked my grandmother's tickets for 4th december 2016 from shealdah to delhi.
The train got late by 7 hours and i had to cancel it on time and book flight tickets.
The train was late by 7 hours so that is not our concern. It is the 7th month of 2017 and still no money is refunded. Please do take immediate action or give me the contact numbers of concerned rajdhani offices kolkata....
The train got late by 7 hours and i had to cancel it on time and book flight tickets.
The train was late by 7 hours so that is not our concern. It is the 7th month of 2017 and still no money is refunded. Please do take immediate action or give me the contact numbers of concerned rajdhani offices kolkata....
Helpful
Be the first one to find this review helpful
Found this helpful?
Rajdhani Express Recent Comments
- Bad service, unhygienic bathroom water logged. and sticking.
I am traveling in Delhi Dibrugarh Rajdhani...1 - Rajdhani express berth complain
I had mail to Mr Suresh prabhu about this...1 - Facilities of rajdhani express now & before
Hello 18-11-21 I’m travelling on swaran...2 - very bad experience
We traveled by rajdhani train from mumbai...1 - bedding not received
Train No.12424, date of Journey 06.07.18..train...1