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Samsung India Complaints & Reviews

www.samsung.com/in

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Updated: May 7, 2026

Complaints 19005

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11222

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7783

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Samsung India reviews & complaints(19005)

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Address: Guntakal

Website: Samsung

I am very disappointed with this Samsung refrigerator. Within just six months of purchase, I have already faced three issues related to the internal parts of the fridge. A new refrigerator should work properly for years, but this product has caused repeated problems in a very short time.

The service experience has also been frustrating, and I did not expect this level of poor quality from Samsung. I purchased this refrigerator...

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I, Supriti Chatterjee, purchased a Samsung laptop on 31st of january, 2025 which was then delivered to me a week later (Model No. NP730QED Galaxy Book 2 360, Service Order No. [protected] ) with the expectation of durability and reliable performance, especially considering the premium price of approximately ?80, 000(after discounts).
However, within a relatively short period of normal usage on 19th april 2026, I noticed a hairline crack...

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I am filing this complaint against Samsung India regarding a "Deficiency in Service" and "Unfair Trade Practices." My Galaxy S23 (Model: SM-S911BZGCINS) developed two permanent vertical green lines on the display immediately after installing the official software update on April 8, 2026.

Facts of the Case:

Device Condition: The phone is in pristine condition with zero physical or liquid damage.

Timeline:...

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Pre-ordered the S26 Ultra on 7th March with a promised next-day delivery as per Samsungâ€™s website. That â€œnext dayâ€ first moved to 13 March, and now to 10 April. Truly an Ultra-fast delivery experience.

While Samsung proudly advertised next-day delivery, the timeline has now stretched to 34 days after placing the order. Contacted customer care multiple times, but no one could justify the delay. Every time...

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I purchased a Samsung refrigerator from one of the Electronics Mart showroom on 07/04/2024. The refrigerator is less than 2 years old where this is the third instance of the compressor going bad & needed replacement. Product details: Product: Samsung refrigerator Model name/number: RT56C637SBS/TL Serial number: 0LJB4DBX200198W Invoice/bill number:[protected] Date of purchase: 07/04/2024 Store location: Electronics Mart, West Delhi (Jail Road)...

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While balancing making noice...

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Total dead not work...

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Address: Pune

Complainant:
Name: Nilesh Lande
Mobile: [protected]
Email: nilesh.[protected]@gmail.com

I am a long-standing and loyal customer of Samsung, and all electronic appliances in my household—including my premium Samsung QN90F television—are Samsung products.

On 7th December 2026, I purchased a Samsung B-Series Soundbar – 370W 3.1ch with Q-Symphony (Model: HW-B650F) from the official SamsungShop.com...

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Dear Sir/Madam,

I am writing to express my serious concern regarding the prolonged delay in repairing my Samsung television under Service Request ID [protected]. The service engineer visited my residence on 15 December 2025 and confirmed that the display panel needs replacement. As advised, I paid an advance amount of ₹8, 500 with the assurance that the panel would be procured and the repair would be completed by 26 December...

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My phone got the green lines and the battery was damaged after the update from the company. now upon checking the website and talking to the customer care they confirmed the battery repair charge would be 1670 Rupees only however when we went to Mulund West official Samsung gallery they started asking 2500 and eventually charged me 2800 rupees. this is very wrong they misguide on the website and they gallery centre also then argued to pay...

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Address: Goregaon West Mumbai 400 104

Service charges take on 31 12 2025 Rs 1180 not Replaced Parts till today 03 01 2026 Receipt enclosed...

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Address: Motera, Ahmedabad

I purchased Samsung Galaxy S25 Ultra expecting premium experience.
However, Samsung Finance+ app repeatedly shows ‘New SIM Detected’ and ‘Registration Failed’ even though SIM is unchanged.
App keeps popping up during work, making phone unusable.
Customer care repeats same steps without solution.
Extremely disappointing experience on a flagship device....

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Address: Porvorim Goa

Bought a Samsung Fridge through Croma Porvorim Goa on 20/12/2024 along with extended warranty for another 2 years. As the rubber gasket was coming off I complained to Croma om 11th Dec 2025 .Croma sent someone from Samsung. Between Croma and Samsung each one says the other is responsible. Finally this evening, Mr Rakesh Hosamani of Croma said that I will have to pay for the gasket despite being inside the fridge they call it an accessory....

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Dear Samsung,

I am writing to file a formal complaint regarding an issue with my Samsung mobile. After attempting to update the One UI 8 software on 25th November 2025, my mobile stopped functioning properly. Upon visiting the service center for repair, I was informed that the motherboard was damaged, and they suggested a costly replacement.

However, when I asked the service center to raise a ticket, they blamed...

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Address: Indore

I am honestly shocked and extremely disappointed with the situation I’m facing with my Galaxy Z Flip 6. The phone has suddenly stopped charging properly through the USB port, and now only charges wirelessly or when folded.

For a device that costs more than ₹1 lakh, this is completely unacceptable. I bought a premium device expecting long-term reliability, not a major charging failure after just 1.5 years.

The...

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Address: 135, AYYANOR COLONY, NILAIYUR, MADURAI-625005

My new tv hdmi 1 and hdmi 2 cable pins are damaged..Please consider and solve my problem...

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Dear Sir,

We registered the request with samsung regarding AC not working..as per them samsung is not manufacturing faulty AC part PCB now because of that they are unable to help..now they can help with 10 percent depreciation amount. At the time of purchase if they have mentioned within few years AC unit not working and
Samsung unable to help...we not have purchased Samsung AC

Appreciate your kind...

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Buying a flagship Samsung device was supposed to mean trust, quality, and premium experience. Unfortunately, my Samsung Galaxy Z Flip 5 (Model: SM-F731B) has turned into a nightmare.

This is the second time I have faced a hinge and display crack issue along the fold line. The first time it was repaired under warranty, and now, within months, the same defect has reappeared. The authorized service centreâ€™s report clearly...

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After being a loyal Samsung customer for years, Iâ€™m extremely disappointed with the recent experience Iâ€™ve had with their service team.

I purchased a Samsung washing machine in Dec 2021. In August 2024, the motor failed and was replaced by Samsung under warranty. However, within just 1.5 months, the machine stopped working again â€” this time due to a *cracked tub*. Clearly, something went wrong during the...

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Address: Chennai

Website: www.samsung.com/in

ðŸ“… Complaint Details:

Product: Samsung Washing Machine â€“ Model WW12DG5B24AXTL (INOX)
Purchase Date: 07 February 2025 (via Amazon â€“ Dawntech Electronics Pvt. Ltd.)
Service Request Number: [protected]
Date of Issue: 13 October 2025
Location: Chennai

ðŸ§© Description of the Issue:

I am filing this complaint to bring to light a deeply unethical and...

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Hey there,

I am facing a similar issue. Was your problem resolved by Samsung?