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Samsung India Complaints & Reviews

www.samsung.com/in

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Updated: Feb 17, 2026

Complaints 19001

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11221

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7780

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Samsung India reviews & complaints(19001)

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I purchased a Samsung refrigerator from one of the Electronics Mart showroom on 07/04/2024. The refrigerator is less than 2 years old where this is the third instance of the compressor going bad & needed replacement. Product details: Product: Samsung refrigerator Model name/number: RT56C637SBS/TL Serial number: 0LJB4DBX200198W Invoice/bill number:[protected] Date of purchase: 07/04/2024 Store location: Electronics Mart, West Delhi (Jail Road)...

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While balancing making noice...

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Total dead not work...

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Address: Pune

Complainant:
Name: Nilesh Lande
Mobile: [protected]
Email: nilesh.[protected]@gmail.com

I am a long-standing and loyal customer of Samsung, and all electronic appliances in my household—including my premium Samsung QN90F television—are Samsung products.

On 7th December 2026, I purchased a Samsung B-Series Soundbar – 370W 3.1ch with Q-Symphony (Model: HW-B650F) from the official SamsungShop.com...

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Dear Sir/Madam,

I am writing to express my serious concern regarding the prolonged delay in repairing my Samsung television under Service Request ID [protected]. The service engineer visited my residence on 15 December 2025 and confirmed that the display panel needs replacement. As advised, I paid an advance amount of ₹8, 500 with the assurance that the panel would be procured and the repair would be completed by 26 December...

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My phone got the green lines and the battery was damaged after the update from the company. now upon checking the website and talking to the customer care they confirmed the battery repair charge would be 1670 Rupees only however when we went to Mulund West official Samsung gallery they started asking 2500 and eventually charged me 2800 rupees. this is very wrong they misguide on the website and they gallery centre also then argued to pay...

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Address: Goregaon West Mumbai 400 104

Service charges take on 31 12 2025 Rs 1180 not Replaced Parts till today 03 01 2026 Receipt enclosed...

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Address: Motera, Ahmedabad

I purchased Samsung Galaxy S25 Ultra expecting premium experience.
However, Samsung Finance+ app repeatedly shows ‘New SIM Detected’ and ‘Registration Failed’ even though SIM is unchanged.
App keeps popping up during work, making phone unusable.
Customer care repeats same steps without solution.
Extremely disappointing experience on a flagship device....

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Address: Porvorim Goa

Bought a Samsung Fridge through Croma Porvorim Goa on 20/12/2024 along with extended warranty for another 2 years. As the rubber gasket was coming off I complained to Croma om 11th Dec 2025 .Croma sent someone from Samsung. Between Croma and Samsung each one says the other is responsible. Finally this evening, Mr Rakesh Hosamani of Croma said that I will have to pay for the gasket despite being inside the fridge they call it an accessory....

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Dear Samsung,

I am writing to file a formal complaint regarding an issue with my Samsung mobile. After attempting to update the One UI 8 software on 25th November 2025, my mobile stopped functioning properly. Upon visiting the service center for repair, I was informed that the motherboard was damaged, and they suggested a costly replacement.

However, when I asked the service center to raise a ticket, they blamed...

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Address: Indore

I am honestly shocked and extremely disappointed with the situation I’m facing with my Galaxy Z Flip 6. The phone has suddenly stopped charging properly through the USB port, and now only charges wirelessly or when folded.

For a device that costs more than ₹1 lakh, this is completely unacceptable. I bought a premium device expecting long-term reliability, not a major charging failure after just 1.5 years.

The...

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Address: 135, AYYANOR COLONY, NILAIYUR, MADURAI-625005

My new tv hdmi 1 and hdmi 2 cable pins are damaged..Please consider and solve my problem...

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Dear Sir,

We registered the request with samsung regarding AC not working..as per them samsung is not manufacturing faulty AC part PCB now because of that they are unable to help..now they can help with 10 percent depreciation amount. At the time of purchase if they have mentioned within few years AC unit not working and
Samsung unable to help...we not have purchased Samsung AC

Appreciate your kind...

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Buying a flagship Samsung device was supposed to mean trust, quality, and premium experience. Unfortunately, my Samsung Galaxy Z Flip 5 (Model: SM-F731B) has turned into a nightmare.

This is the second time I have faced a hinge and display crack issue along the fold line. The first time it was repaired under warranty, and now, within months, the same defect has reappeared. The authorized service centre’s report clearly mentioned...

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After being a loyal Samsung customer for years, I’m extremely disappointed with the recent experience I’ve had with their service team.

I purchased a Samsung washing machine in Dec 2021. In August 2024, the motor failed and was replaced by Samsung under warranty. However, within just 1.5 months, the machine stopped working again — this time due to a *cracked tub*. Clearly, something went wrong during the previous repair.br...

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Address: Chennai

Website: www.samsung.com/in

📅 Complaint Details:

Product: Samsung Washing Machine – Model WW12DG5B24AXTL (INOX)
Purchase Date: 07 February 2025 (via Amazon – Dawntech Electronics Pvt. Ltd.)
Service Request Number: [protected]
Date of Issue: 13 October 2025
Location: Chennai

🧩 Description of the Issue:

I am filing this complaint to bring to light a deeply unethical and misleading service...

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Address: NO 308,E-BLOCK, JASMINE COURT APPT,KATTUPAKKAM,CHENNAI-600056.

Subject: Urgent Request to Resolve Refrigerator Issue

Dear Sir/Madam,

My refrigerator was repaired on 07/10/2025, but the issue still remains unresolved. The service team informed me that a new compressor had to be purchased and that it would take a week for delivery. The compressor was delivered yesterday, and an engineer visited around 5 PM. He mentioned that the motherboard also needed to be replaced, costing...

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I had made a purchase of Refrigrator through prepaid online video order number [protected] with assured delivery date on 1 oct 2025 but on tracking page it was mentioned as attempted delivery on 3 oct 2025 the concern was raised through customer care but ever since product delivery date is shifting day by day
And yet to be delivered
The call center customer care has mechanized reply and complaint through online support only...

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Address: stargaze housing society, lohegaon road, dhanori

I am writing to bring to your attention that the delivery status for my parcel with Tracking ID: SF[protected]SMC has been incorrectly updated as “Delivered.” However, I have not received the said item till date.

Kindly investigate this issue urgently and provide clarity on the actual delivery status. Please share proof of delivery or take necessary steps to ensure that the item is either delivered to me at the earliest or...

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I purchased and received delivery of my Samsung Crystal Vision TV yesterday through Flipkart. Immediately after delivery, I got a call from customer care confirming installation, and they said a technician would visit. But no one came.

Today again, I got a call from a technician saying he would come, but still no one arrived. After making more than 100 calls, one person finally answered and spoke very disrespectfully, saying...

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