Sapnaonline.com
1.7
Submit a Complaint
6
COMPLAINTS

Sapnaonline.com Complaints & Reviews

A
amits97
from Kochi, Kerala
Aug 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sapna online store - Not refunding order not delivered

Address:Sapna Infoway Private Limited No: 24, 2nd Cross Gandhinagar Bangalore - 560 009 Karnataka. India
Website:sapnaonline.com

I ordered a book from Sapnaonline.com and paid them Rs.575 on August 9, 2021. I also contacted them on same day for priority delivery of the book since I wanted it for preparation for an interview. They promised priority delivery. I got a Delhivery tracking ID for the order[protected]. When the delivery did not arrive till August 17th, I contacted Sapna through email that the book did not get delivered and that I no longer needed the...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Teju Tejaswini
from Mumbai, Maharashtra
Report
Copy

non delivery of book

Address:siddarahalli, aggunda post, arsikere taluk, Hassan, Karnataka, 573103

Order no[protected],
Name - tejaswini sk
I purchased "agriculture at a glance book" in sapna online kiosk, on 17 th october 2019, and they promised us for delivering the book within 4 to 5 days of working days, but still i didnt recieved even the status of item. Its my personal request and that book is for my exam purpose, requesting to care abt this product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohanrocxx
from Hubli, Karnataka
Report
Copy

product not dispatched even after 6 days after payment

Address:560009
Website:www.sapnaonline.com

I placed order for a book "clash of civilizations & remaking of world order" on 15th december 2017 with order id:[protected], even after repeatedly e-mailing them asking about status of my order i just got their standard reply stating they will dispatch it as soon as possible. I even tried calling customer care but they failed to give me details about the shipping. I highly recommend people to not buy from this online portal instead visit...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anirudh Suresh
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False promises

Address:Bangalore, Karnataka, 560070
Website:www.sapnaonline.com

I ordered for a book on Economic Survey on 28th April ... the online website said that the item would be dispatched in 1 - 3 days and still says the same ...order id :[protected]

its been 6 days now and the item is yet to get dispatched... i've been calling the customer care everyday and they keep saying the item will be dispatched the next day

this is such a waste of time and such a fraud as they have not...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
Froom
from Dhuburi, Assam
Report
Copy

Not Delivered

Address:Bongaigaon, Assam

I had ordered two books for a total of Rs.928/- (paid online) on last 04/08/2015 in the site https://www.sapnaonline.com of which Order ID is :[protected]. They generated invoice for the items and sent messages in my mobile that the items has been shipped via India Post AWB No: CK[protected]IN and No: CK[protected]IN respectively. Tracking of these at India Post site shows 'No Data Found" and Sapnaonline's site shows the status of dispatch...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek_tiwari
from Mumbai, Maharashtra
Report
Copy

Payment done but neither processing order nor giving refund back

Address:Bhopal, Madhya Pradesh

I ordered a book from sapnaonline.com and made payment for the samw through net banking, but it has been 15days and i have not receieved my order or refund. My order id is-SAP[protected] When i call at their customer care executive no one is picking up phone. I feel like being coned, when they are unable to run their business why dont they bring thier website down....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Sapnaonline.com Recent Comments