Shuttle Complaints & Reviews

Today I have availed shuttle service using shuttle app. The Shuttle number is WB 19 K 5602. I need to get down at Kalikapur(Ruchira). The Bus driver asked to get down at signal. But due to my safety I did not get down and asked him to drop me at right bus stop.

As I protested, Bus driver drooped me 100 meter after bus drop, Out of frustration, I closed the door with force. The Bus driver get down and start abusing with lad...

I had a pass with 11 rides remaining of rs.90 per ride and it is clearly written on the app that any remaining rides from last expired ride will be carry forward to new pass and added on new rides. No other detail whatsoever was mentioned on the sitd. Now when i went to buy a new pass no remaining rides are reflected. When contacted customer service they said it oa mentioned in faq's that the validity of carry forwarding of ride is only if...

The bus route got changed and even for booking for the routes available are not allowed to buy new passes, so that the unused passes can get carry forwarded.
Continuously following up through mail and call but no results till now.

My previous mails sent to shuttle :

On tue, 20 aug at 3:32 pm, archana bhattacharya wrote:
Hi,

After speaking with your customer executive, when i am...

Today i had booked a shuttle dl1pc2282 from rohini west to gurgaon.in mid of way rto stoppep the bus for improper documentation. So after that shuttle and bus operator do misbehaving with customers and refuged to go gurgaon.
Everytime they do like this. Please do something with shuttle ncr tour and travel. I called shuttle and asked to do something because we are standing on road side and late for office. They told us they cant do...