Spencer's Retail Ltd Complaints & Reviews

Was checking out clothes at Spencers today, and they kept us waiting about 30 minutes at the clothing counter. I had no idea about this and because my mother was at the counter, and she's a very naive person doesn't speak much and therefore kept quite until I saw what's happening. Spencers was having a sale today, the place is packed and still couldn't give us change. I don't know, I want some kind of compensation for this. But they have...

Today i Order home delivery food items & fish worth around 1000/- vide bill no in morning session with help of order booking girl from your outlet at New resapuvanipalem, Visakhapatnam(Vizag). She told no problem we will delivery 6pm my wife waiting for items last minute they madam fish not good she simply sorry & went to home. i called customer care person he simple you put complaint no problem we will resolved it. please take action against...

Never did I think that I will not receive such a minor help from such a big reputable enterprise such as Spencer's. We buy all groceries/stuff from them regularly with full confidence. This time the 40kg sealed bag of jeerakathi rice that we bought was found to be bad/expired. To our utter disappointment we found that the south city mall store refused to replace it. I have contacted customer service team, but no response. They always reply...

My invoice number is[protected]
Order number[protected]
Date of order 25/05/2020
I paid 1001/- via phonepe using spencers app.. They sent my products from 'spencers retail limited, 33 syed amir ali avenue, kolkata 700017

I ordered total 23 items but received only 21 items.. Even that's mentioned in the bill also.. But today even after 10-12 days i didn't get the refund of rs 99/- neither they are receiving...

I received this email from you against my total order of rs 2745
Dated: 29th march 2020

You informed that you will sending products on 8th april
Vide invoice no:[protected]
Order no:[protected]
For rupees 1982.50 and rs. 763 will be refunded.

On 8th i received a call from mobile no. [protected] informing only two items could be sent which i refused to take and pointed out about your...

Order ID[protected]
Placed on 10th April 2020
Number of items-10
Delivery Date-14th April 2020
Total-Rs. 702/-

Received-14th April 2020

Number of items-7
Total-Rs. 524/-

Desirable Solution-
Request for refund of Rs. 174/- towards the order ID[protected]...

I had placed order for ₹ 1619 + ₹ 1693,
But till date order is not delivered and twice the money is deducted even after several intimation to Spencer via mail id has been made but no response and no one is lifting call....

Hi i am malika sahi at the time of quarantine when govt has aked us to stay at home and order groceries online i am trying to call spencer since yesterday and they are not answering the call and when once the phone is picked then they are keeping the receiver of phone unanswered i have tried 100 time to call them but they are not responding the other spencer store are away fron my place and the nearest one is creating issue i want your team...

Yesterday ie 20th june 2019 while shopping at spencer i was asked if i needed a carry bag, it will be chargeable. Then i informed that the charges of carry bag has been waived by the court and asked them how can they can still charge the same. On this i received a very awkward reply that that court order is for the said company and does not apply to us. On warning them that i will inform the respective forum, they challenged me to do the...

On my online order (Order no.[protected] delivery today, january 4 2018, delivery pack was sealed and after opening i found the below items either wrong or o[censored]nder weighted :-

1 instead of new potato old potato was delivered, which was not ordered

2 instead of long violet brinjals of 250gms, 1pc of approx. 250gms was delivered, which again was not ordered

3 for green bell capsicum price was...

Yesterday(06-Nov-2016), I bought a nestle munch box which contains 30 chocolates where in it is mentioned as 2 units free out of 30. so the cost of the pack would be Rs.280. But spencers retail ltd located in velacherry near Gurunanak college has rated for all 30 chocolates and they told that eventhough it is written as free, it is not free for customers. it is free for spencers retail. May i know what is called as free -(I mean its free...

I, myself Mukta Gupta, brought whole spices specifically cumin, from spencer's retails at One Awadh Mall in Lucknow o 28th September 2016, of Spencer's own brand and paid bill through Credit card of HDFC Bank my total bill was of Rs. 1970.65 p. and payment made at 17:38:46.
Taste of cumin is not original and some similar whole spice of bad quality mixed in this and its an adulterated spice .

It's really shocking for...