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COMPLAINTS

Sunnxt Complaints & Reviews

R
Rukmini33
Dec 5, 2023
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Unsubscribed the app but money got auto deducted

Hi sir
I have been using the app for the past three years but unfortunately I unsubscribed accidentally and due to which I lost my money automatically generated to you from my account.
Could you please get me a positive solution for the same?
I'm ok with continuing with the service even if I'm not refunded the said amount.As I mentioned it happened accidentally. It's a request

Awaiting your response...
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M
Mohan Murugesan
from Chennai, Tamil Nadu
Aug 3, 2023
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Not connected in TV

Address:7 St, Mary's Road, Kollamthottam, Perambur Chennai-600 011
Website:mmohan.4454@gmail,com

My tv is connected sun nxt I subscribed one year up to 16 June 2024. Asking subscribe again
Invoice Number :INV0000ORDER_M2TVXNHFHVRZZX
Invoice Date :06/17/2023
Customer ID :3951200
Customer Name :M.Mohan Murugesan...
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S
Sk.azhar
May 23, 2023
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Change basic plan to premium plan

I had subscribed sun nxt basic plan with 480 rs..on[protected].i want to change my basic plan to primum plan remaing amount 320.32 paisa paid on[protected]..
I requested to,
sun tv net work limited,
Plz change basic plan to primium plan..
Thank you.....
+1 photos
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N
Nivash K
from Chennai, Tamil Nadu
Mar 26, 2023
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Login issue

I have one sunnxt account which is associatef and logged in only one device...but the problem is while i am login it shows"your account is associated with multiple devices"......
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B
Jan 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sunnxt

Address:Kanchipuram
Website:Sunnxt

IAM sundirect plan activate but sunnxt not working...
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S
Sailleshpriya
Oct 2, 2022
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Subscription

Website:Sun nxt

I made my payment 29.90 on the 23rd of September, but the status is showing that I am not subscribed, why is that???? I even contacted sun NXT team but they were not much of a use, I even sent the payment details but still they didn’t act accordingly, my complaint is was og- 72558. I hope this gets resolved!!!...
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Address:madurai
Website:www.sunnxt.com

99rs deducted from my debit card for monthly ad free subscription but still that does not reflect on the account. please check....
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V
vijtri44
from Chennai, Tamil Nadu
Jun 26, 2022
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Paid for sunnxt subscription but says payment not done

Website:www.sunnxt.com

I've paid Rs.799 in total for the sunnxt subscription. Payment was done online through my paytm account. But when I try logging into my sunnxt account it says to subscribe again and there is no mention of kind of payment done into my sunnxt account. I've enclosed the screenshot of the payment done through my paytm account....
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A
Aditya_Kesavan
from CHENNAI, Tamil Nadu
May 17, 2022
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Service

Am Aditya Kesavan, on 17th May 2022 by mistake I subscribed the monthly basic plan on Sunnxt, now I want to cancel the subscription and get refund of the money that I paid, please do the needful.
Thank you...
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A
Ak1002
from Chennai, Tamil Nadu
Apr 14, 2022
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Payment made but subscription not received

I have made the payment for sunnxt subscription, but i haven't received my benefits
I havnet acknowledged my payment receipt number
Congratulations! Your daily subscription with Sun TV has been successfully created. Your Subscription Id is:[protected]
Kindly please do the needful...
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S
Smitharsp
from Chennai, Tamil Nadu
Apr 11, 2022
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Kanyadanam surya tv serial April 9th episode

Kanyadanam surya tv serial April 9th episode Is actually not kanyadanam. It’s some other serial. Please upload the correct content....
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K
Khushi142002
from Hyderabad, Andhra Pradesh
Feb 25, 2022
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Subscription plan

Hello,
We bought the annual plan in the month of jan of 2022. But we can't watch any shows as it is showing we need to buy the premium plan when we already bought the annual plan. Please look into it and solve the problem.
Thanks!...
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J
Jesus allah
from Mumbai, Maharashtra
Feb 23, 2022
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Sunnxt Not Login Working

Address:Mumbai Maharashtra

Sunnxt Not Login Working...
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Unable to view any serials or video on TV through Sunnxt app...
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V
vrnkat67
Jul 29, 2021
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Subscription deduction without pin

ALERT:Rs.50.00 spent via CREDIT Card xx2440 at SUNNXT1256609 on[protected]:15:05:28 without PIN/OTP.Not you?Call [protected].

Stop subscription immediately...
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S
Sri28765
Jun 4, 2021
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Subscription amount for a year -reg

Website:www.sunnxt.com

I had subscribed for one year on 2nd June 2021 with the user id of my mobile number ending with 9882. The amount has been debited from the Credit card account. Till date, it has not been rectified. I request you to resolve the issue and activate the subscriber id with mobile no. ending 9882 and subscriber name Srinivasan b...
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