Thirumal Alagu Travels Complaints & Reviews

I booked 4 sleeper ticket from Kodaikanal to chennai. And my mom handicapped I have a small baby. We r waiting long time the place. But the bus left without informing us and not even a single call. After reach the office they asked to stop the bus after 15 km. ###. And the bus even not a sleeper. Just an ordinary bus. After dindigul they told us to will arrange a bus. But they put passengers on other buses which one having a free seat.We...

I booked a ticket for dindigul but driver yu ticket booked for theni... And my pick up point has been changed.. And even my dropping point has been changed.. Bus staff has been using really very bad words. This how you speak to your customers.. Very poor service from biggest transport service. This is really a very serious issue you need to take action against them....

My bus started at 5.30 and bus driver said for dinner they ll stop dindigul. Arround 10 they reached dindigul.. Passenger said to stop at some motel but driver didn't and he stopped at some other motel night at 11.30pm (Becuase of his internal dealing). Very worst food i ever had it before.

1.11.30 is that the right time for dinner?
2. To reach cumbum to dindigul whether it ll take 5 hrs? Comparatively setc is better.br...

I have booked ticket for my husband from kavalkinaru to Chennai on 26th September and the bus was canceled on the same day with just a message. For the refund amount I have been claiming daily till 13th November. The only response was we will check with the manager and will let you know. If we ask more questions then they will disconnect the call. Customer care lady response in a harsh tone and no answer for my money still. I am attaching...

For few minutes of delay, behaved very worst and not convinced to get into next stop. Ofcourse driver called. By holding my kid, i was unable to pickup. Within 2, 3 mind i called back. Nearly half an hour went behind them and caught bus. Irrespective words from the driver. Felt very bad. Never had such experience. That too with my kid. Came from trichy to chennai on 8th november 3pm semi sleeper bus. And regarding boarding we called to customer...

PNR No : TAT18OA4056830
Date : Aug 24, 2018.

I was booked my ticket in TAT travels App with wrong date. I was select the 24 august 2018 instead of Aug 26 2018 and Book the ticket through TAT mobile app.

Immediately i will make a call to their call center and Talk with
Mr.Kubendran[protected] and told my problem and ask him to postpone my ticket to August 26 2018.

He told me...

PNR No : TAT18OA4056830
Date : Aug 24, 2018.

I was booked my ticket in TAT travels App with wrong date. I was select the 24 august 2018 instead of Aug 26 2018 and Book the ticket through TAT mobile app.

Immediately i will make a call to their call center and Talk with
Mr.Kubendran[protected] and told my problem and ask him to postpone my ticket to August 26 2018.

He told me...

I have booked tat travels from chennai to tirunelveli on 11/06/18. I informed driver that i will board the bus at perungalathur. The actual timing at perungalathur is 10:30am. I reached there on time. Upto 10:40 bus did not come. When i tracked it showed near singaperumal koil. They did not contact me at any time. Very worst customer service from tat. Now i need refund as i did not travel in this bus. A lady from tat also did not give proper...

Worst... Worst... Worst...
The ### in TAT bus no PY01CN9199 Chennai to Kodaikanal on 27 April. forced me to take 1/2 ticket Rs.300. for my 3 1/2 years old daughter. His contact no. [protected]. Kindly take necessary action to save the name of TAT. Also he himself adjusting the seat and given me other birth and told me to adjust which was very worst....

I travelled from theni to chennai on 20 th march 2018.ac sleeper. Dep time at theni 9.30 pm. Ticket was booked through yatra.com.
Single sleeper was available only in 18 upper in the last one. Before booking, i enquired with their theni office reg. The adjustment of getting if any convenient sleeper available. They also promised that they would provide if any vacant till getting into the bus.
The sleeper last one was terrible.....

Dear Manager

This is Vinoth. I had booked a ticket on the 1st of December to Theni through Redbus in TAT. The ticket details are as below:

Ticket number: TKCU30129035
Pnr number : TATHC1HRT44

Further ticket details are attached below. Please find the attachment.

My issue is that, I haven't been given a refund of the above, since I couldn't board the bus on time in Porur,...

I travelled through the tat travels from chennai to cumbum (Tamilnadu) and is booked via redbus.
After few minutes of travels i. E outskirts of chennai, they parked the vehicle in a hotel. And after one hour of delay and they asked all passenger to transfer to a new bus and there was no complaint on the bus. Simply because the seats are not full (Even we were 13 passengers), and forces old age and kids to move to uppper birth from...

Driver name : kumaresan
Driver was found drunk while driving. His behaviour towards all passengers is very worst. He treated passengers very badly. Dropping location whatever we put is not followed throughout the journey. Kindly take action towards this type of drivers spoiling the travels name entirely. Check the attached photo of the driver...

Idiotic morrons sitting in chennai tat travels office. They allot tickets by phone for 9pm bus and vil cancel the same at 9 20pm. Tat too the morrons won't inform us even while v r sitting in office. Stupid service.. They allot ticket for 9.45 bus. Please take action on their service.. It is terrible.. They are always lethargic on passengers satisfaction....

We had booked two tickets in thirumal alagu travels a/c sleeper for travel on 5th september, 2016 (Time:8 pm) chennai to tirunelveli. We got a call saying that the time was changed to 7 instead of 8pm. At the time of boarding, we were given a non ac bus instead of ac bus. Also, we have particularly booked lower seats but we were asked to board the upper berths. When we confronted the driver, he hurled obscene words at us asking us to get...