Tikona Infinet Pvt Ltd Complaints & Reviews
Address: | Tikona Infinet Private Limited 3A, 3rd Floor, 'Corpora', LBS Marg, Bhandup(West), Mumbai - 400 078 |
Website: | www.tikona.in |
My customer ID [protected] Name. Amit Jaiswal
I have been using Tikona broadband since oct 2020. There internet service was really bad every year there is no procedure to stop there service. Even if annual plan completes they start charging money after completion. I tried to stop there service by phone call and email but there there was no proper response as they keep charging fees and we have to renew there plan after there many calls....
I have been using Tikona broadband since oct 2020. There internet service was really bad every year there is no procedure to stop there service. Even if annual plan completes they start charging money after completion. I tried to stop there service by phone call and email but there there was no proper response as they keep charging fees and we have to renew there plan after there many calls....
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Following is the series of events which happened:
before and on 24 March 2020
I had a 10MBPS plan and had complained about slow internet speed. I received a message of "Problem Resolved" on my phone but the problem still persisted. (Email screenshot attached)
26 March 2020
I had recently migrated to 60 mbps plan since i had raised several complaints about 10mbps plan. I was still getting max 4 to...
before and on 24 March 2020
I had a 10MBPS plan and had complained about slow internet speed. I received a message of "Problem Resolved" on my phone but the problem still persisted. (Email screenshot attached)
26 March 2020
I had recently migrated to 60 mbps plan since i had raised several complaints about 10mbps plan. I was still getting max 4 to...
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Address: | Mumbai, Kanpur, Uttar Pradesh, 208001 |
It is worst broadband service, after i paid all the dues and returned all their equipment, now they are calling asking for more money, even though i have screenshots of my payment. It is just a big fraud company. This company should be ban. They are threatening me personally, i don't feel safe. Please take action as soon as you can. I have proof of my payments and their company reputation is worst, i don't understand how these types of companies...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
denying for refund and disconnection
I took connection of Tikona internet on 23 July with advance rental plan of six months and my Tikona user ID is [protected].
Connection was installed on 23rd and engineer told to pay re 3533 after that speed can be checked, and payment was done but services started on 24 th afternoon after contacting the service engineer again and again.
From 26 July to 21 aug when I finally decided to discontinue with the services I made more...
Connection was installed on 23rd and engineer told to pay re 3533 after that speed can be checked, and payment was done but services started on 24 th afternoon after contacting the service engineer again and again.
From 26 July to 21 aug when I finally decided to discontinue with the services I made more...
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Tikona Infinet Pvt Ltd Recent Comments
- denying for refund and disconnection
I took connection of Tikona internet on 23...5