TP-LINK India
2.5
Submit a Complaint
2
COMPLAINTS

TP-LINK India Complaints & Reviews

D
diff_2013
from Pune, Maharashtra
Report
Copy

Poor customer support

Address:Mumbai
Website:www.tp-link.com/in

I have TP-Link archer router. This router has a nasty defect. It just can not sync time with ntp servers. As a result I can not use time based features like reboot or parental control.
I raised ticket with tplink tech support but they are just not responding. It's more than 10 days gone but there's no resolution.

I even escalated to the India head of TPlink but no one is looking into it.
This is a classic case...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
renukrishh
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TP- Link Router (model No. TL-WR740N) not working

Address:Ludhiana, Punjab

I had purchased TP- Link Router (model No. TL-WR740N, S.NO. 12B9831859, TL - WR740N) a year ago from Ludhiana dealer and two times it has been replaced due to non working of it. Now again same problem is being faced and I am making calls on daily basis from last one Month but nobody responds. I am very much disappointed with your service. Now i feel that i have wasted my money on useless Router. Thanks Renu...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy