Woodenstreet.com Complaints & Reviews

Order ID. 132170, Pathetic experience with product and customer service. sharon dressing table was delivered on 1st March 2021. After a week we found termites attack with powder coming out in many places in the product. Tried to contact salesperson Mr.Shivaprasad from kalyannagar Bangalore showroom. He did not respond at all. After complaining so many times in call centre, problem not resolved till now. I don't know what if the termites...

The order was placed on 18th October 2020 and till date (29th December 2020) we have not received the bed. Despite calling then every alternate day since mid-november, I have not received any concrete update. Every time I call they the customer service says they will transfer the call to the Bangalore team and then they disconnect the call. Last update i received was that the bed has completed QC and will be delivered by 24th December 2020...

I have ordered double bed on 18th Oct. 2020 and paid full amount on the mentioned date. Initially I received Wrong Product due to the negligence of one of the store staff at Kirti Nagar, Delhi, that too after a period of 1 month. Then it took 7 days to get the same installed, that too after numerous follow ups..
After I raised objection against it, it got returned for remanufacturing and I got the assurance to get it in further 15...

This is in regard to my Order # 102583

I had placed this order on 26th Sep and till date, i have tried multiple times reaching out to the customer service to get an update and the standard response is
1) It will be delivered in a week
2) Somebody from Bangalore center will call you

and till date none of the above 2 has happened. Also, no courtesy to call back

A ticket is always opened...

Worst of the worst service I have experienced with long delivery delays

Very unprofessional with no cancellation policy

They make sure to make the consumer feel helpless by taking 100% payment on booking and then keep on delaying the delivery and transferring calls to different different departments

Never every buy anything from Wooden Street...

Worst online experience so far. I doubt this company called Wooden Street is running some other scam not a furniture business.
We ordered so many products from them not knowing the kind of service they provide.
Sofa - 9 weeks( defective piece delivered)
Dining table - 6 weeks
Center Table -7 weeks
Console Table - 8weeks now not yet delivered.
Winner is -- Cushion filling standard size 18*18 and...

Order placed on 19-may-2020. As per the website details, the product will be delivered immediately if available, otherwise the estimated delivery is 5-7 weeks. Unfortunately, the delivery has not happened in 7 weeks. Every time, we follow up with customer care, we get the details of the current stage of production but they had no clue about the actual planned delivery date. After multiple call with customer care, all we get know is that it...

WORST place to BUY furniture, HORRIBLE, RUDE SUPPORT TEAM, CHEAP QUALITY when Delivered !!

Hello am Rajshekar, I have booked a King Size Bed from Woodenstreet by paying 34K and they assured me of 5WEEKS delivey and one guy emailed me telling he is the poinit of contact for everything. After 5weeks period he stoped replying to my email and after several follow ups 2 more frm support team came in the picture and finally got the...

I am a new customer from Indore.Purchased a wooden sofa set from store via online payment.Rceived the product after 30 days.There was a huge defect on one of the products.The delivery person took the picture of the defect and left.Next we called the store manager who assure us at the time of purchasing that he will help us if any problem comes in future.So as promised he said he will arrange the pick up.2-3 weeks went buy but no one came.The...

Hello,

I have purchased a bookshelf (Furniture) from woodenstreet.com. They asked to make full and final payment well in advance, before proceeding with the order. Then i have mode the payment and confirmed the order.
After the payment they created order conformation (Odf) and committed for 40-45days delivery (Order num #50692).
It's almost 90 days now, and there is no clear update on my product. I have been...

Products received is defective and the service is way more than pathetic, disgusting wud b a very very small word to explain their service... For us they delivered the product after 60days n tht too a defective one, n now to rectify the same, its been a week almost n thrs no solution or proper response, they do not call back, i have to call them up everyday to find out, they lie everytime everyday and a different person speaks to us everytime...

Utterly dissatisfied with Wooden Street furniture. I had ordered for a study table from Wooden Street. It took 5-6 weeks to be delivered. The delivery person had promised that the furniture assembly would happen in max 2 days. It has been 2 weeks, still it is not done. I have been calling the customer care repeatedly but every time they are giving me new dates as to when the assembly will happen. Never ever shall I trust or order something...

Faulty and lower grade product with Unprofessional support

MY ADVICE TO ALL DONT BUY THIS PRODUCT. THEY ARE LIAR AND PRODUCT QUALITY IS PATHETICALLY BAD.

We have purchased 2 Sofa chair 3 months back from your Bangalore branch. Within 1 month, one of the chairs is broken so we registered compliant 2 months back.

We are chasing wooden street unprofessional staff from 2 months; however, every time...

Ordered a wall decor (Luckily not an expensive product) from woodenstreet.com on october 5. Even after continuous follow ups through emails and customer support calls got no update on the order. Item was never delivered nor refund processed. Unfortunately i missed reading reviews before. Know that i have read all reviews want to warn other buyers to stay away from woodenstreet!...

We bought 2 wooden street sofa cum bed costing us 90, 000 in total but what we received was a piece of waste which is really disappointing.What we had ordered and what was delivered was totally different and a waste of money. The model they show on site and what is actual is far far different and there is hardly any space which we call as 'usable area'.People dont fall trap to their fancy looking products on site because they do not deliver...

I placed an order of bedside table (Swirl Bedside Table (Walnut Finish) Model WS19181 from wooden street site on 25th March. The website states order delivery within

5-7 weeks however before placing the order I had a discussion on call with someone from their team on expedited delivery. I was assured that order will be delivered in

5 weeks and also were assigned a relationship manager.
There was no option...

I have ordered a bed on 14th june 2017 from woodenstreet.com. The promised date of delivery was 10th july 2017. However they didn't kept their word and delayed the delivery stating some issues. I understood and waited till 2nd august 2017, but still they didn't deliver. On 8th of august after the maximum wait of 7 weeks as they mention in their terms and conditions, i asked them for cancellation and refund. Initially they disagreed, but later...

Order - 25193 i ordered a bench. Before placing the order i called their bangalore store to check if the product is available to see. It wasn't but they assure that it will be the same as seen in website. I placed the order by paying 15000 inr. They only have pre-payment option. After 6 weeks, the order came and it was completely different. I requested them multiple times to refund the amount but they are denying. Later i read that they do...

We placed order on 31st July and 7th Aug for # 22585, #22769. The product was to be delivered in 5-7 weeks. Which was never delivered

# 22585( worth ~1.8 Lakh) - Product delivered after 10 weeks in bad and deteriorating quality. When contacted they said will send carpenter to repair. which has not yet been sent.

#22769(worth ~17k) - Requested for a refund since Sep, which is not been given
We have tried...

Hi,

I placed an order (Order i’d - 22585) on 31 st july 2017, 12 am worth rs 1.84 lakhs on www.woodenstreet.com.

I found the above site, founder and concerned team as most irresponsible and unprofessional ever.

1. They delayed the delivery.
After so many calls and follow up mails, finally delivered on 14th october 2017.

2. Products received were packed in
Wet...

Order date - 14/06/2017 (Queen size cot)
Proposed date of delivery - 02/08/2017 (Promised to deliver earlier)

They were unable to deliver even after the due date. I have given 1 week extension, but not delivered even after that.

Cancellation date - 07/08/2017
Confirmation from seller - 17/08/2018

Numerous followups to know the status of the refund, but got no response.
Now...

I had ordered one queen size bed, king size bed and one sofa from this site.
First the invoice they provided was having a clear calculation mistake, so i asked them for refund they denied it and generated a fake invoice to adjust the amount i paid showing that no extra amount was paid by me.
2) this fake invoice also had prices manipulated. The sofa price in fake invoice was mentioned more than it was at the time of order. So...

I ordered a hydraulic bed from woodenstreet and it did not function as a hydraulic bed should.They took it for repairs. not happy with the quality of fittings used. I returned it two weeks ago, have not received a refund from them as yet. They do not return my phone calls or reply to my emails. I paid 57000 for the bed, it is a lot of money and I want it back....