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Zookr.com Complaints & Reviews

A
anuj2265
from Dimapur, Assam
Feb 26, 2019
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refund issue

Address: Gurgaon, Haryana, 122505
Website: Zookr.com

I ordered a refurbished i phone on 12 jan from online shopping website zookr.com, the phone was delivered and costed me 15466 inr, but phone didn't work and they asked me to return, i courier them back and they recieved it. The refund has not come yet, neither their phone get connected. It's 27 feb and no solution i see. My order was placed from email id [protected]@yahoo.com and mobile number [protected] it can be tracked...
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R
Ransaa
from Bhusawal, Maharashtra
Jan 23, 2019
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4g phantom smart watch / product which i ordered i didn't get the same.

Address: 431127
Website: [email protected]

I ordered 4g phnatom smart watch on 15/12/18 but they didnt deliverd the same watch which i ordered so i sent a mail regarding that, they considered my mail and sent me another watch but it was also same infact i send them the pic of my ordered watch and pic of that watch which they delivered to me... But now they are deniying to refund my money and they will nt replace my watch also...
My mobile no is [protected]...
+2 photos
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M
M. Ishaq
from Ambala, Haryana
Dec 19, 2018
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cheated with fake product

Address: Srinagar, Jammu and Kashmir, 190002

I purchased wireless bluetooth headsets from www.zookr.com and paid in full online (Prepaid). On the day of receiving the product I found the product was not genuine, was in extreme used condition and without any proper bill/ warranty card (as the product shows 1 year warranty on the site). I email/ contacted the online shopping site on the same day i received the product but they ignored almost all my emails and didn't gave any genuine and...
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M
M. Ishaq
from Ambala, Haryana
Dec 15, 2018
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inferior and damaged goods delivered

Address: New Delhi, Delhi
Website: www.zookr.com

This company has delivered faulted and used goods and on the same day i logded a return request but they are not paying any attention and has cheated me. They asked me for the pics of the order and details and all but after providing all information they say we can't refund or exchange your goods.
As per their shopping site return policy rules, we can return the goods within the period of 7 days if damaged or not original but even...
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HANS RAJ Guleria
from Ambala, Haryana
Nov 24, 2018
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Resolved

wrong product sent to me

Address: Solan, Himachal Pradesh, 173212
Website: Shamti

I had ordered to purchased Geeoni m5 mobile set from Zookr.com on line. I had paid money through my Debit card.The docket no.of this order is [protected]. I had received that product on[protected]. I had opened this and found a wrong and used another mobile set modle geionee p3. I have made video and images of that wrong product while opening it. It seems zookr had done fraud with me .
I do complaint to zookr.com on their mail as...
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A
ArijitS
from Bhubaneshwar, Odisha
Sep 22, 2018
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order id : ilekhfehbxpw

Address: New Delhi, Delhi
Website: www.zookr.in

Myself arijit from kolkata - ordered a bluetooth headset from zookr.com on 14th sep 2018 and got it delivered on 17th sep 2018 but it was not the appropriate product that i have ordered.
These are the details of my purchase -

Orderid - ilekhfehbxpw
Status - txn_success
Paymentmode - ppi
Banktxnid[protected]
Txndate[protected]:49:12.0
Txnid - 20180914111212800110168653836703691br...
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Harendra Prajapat
from Gulabpura, Rajasthan
May 3, 2018
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power bank

Address: Ajmer, Rajasthan, 305801
Website: zookr.in/?gl_ord=true&utm_source=google&utm_medium=cpc&utm_campaign=RLSA_Brand_India&

Mujhe jo mi ka power bank dikhaya gaya tha. Vo 20800 mah ka tha to maine vo purchase kar liya. Leki ab vo 2 ghante me hi pura discharge ho jata h. Or usko vapas charge krne me 24 ghante lagte h. Or 24 ghante me jitna charge hota h. Vo 2 ghante bhi nhi chalta h...
Vo power bank bahar se to 20800 mah likha hua h. Mi company ka name bhi likha hua h.
Lekin na to usme vajan h. Na uske andar koi battery......
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R
Rajesh Kumar Ch
from Mandya, Karnataka
Mar 29, 2018
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mi 20800 mah power bank fake or duplicate product

Address: 530017
Website: Zookr.com

Dear Sir / Madam,

This is Ch Nihal today ie., 26.03.18 received MI 20800 mAh Power Bank we came to know that the product is NOT GENUINE and there are scratches on it as if someone opened or used one and we went and shown the product to my uncle who is running the CD and Home Theatre shop he said the same thing that the product is NOT THE ORIGINAL one and not even the mAh capacity is not embossed or even on the charger vale...
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