Calcutta Electric Supply Corporation [CESC] — Disconnection of supply without intimation

Address:

87/276, Raja Subodh Chandra Mullick Road,Opposite Trishul Oil Mill, Kolkata -700047

My customer id is [protected].you have disconnected my line without any notice or phone call just one day after the due date got over.
since there was a medical emergency at home we missed the deadline for payment on 23rd feb but on 25th feb morning your official came and disconnected the line and did'nt even bother to enquire if the payment was done before disconnecting.
it is mandatory for you to give notice and then disconnect the lines if payment is not done.

Due to this inconvenience i had to keep my commercial establishment closed on 25th feb for which i suffered losses of Rs 10, 000 odd amount .I want the supply line to be immediately restored and rebate of Rs 10, 000 from my next bill .I i don't get the rebate i will take stern action.