Calcutta Electric Supply Corporation [CESC] — power failure - temporary cable run by cesc defying all safe practices

Consumer numbers: [protected] an [protected]. / report on electrial fault
27.05.2020 - reported to cesc office at princep street, kolkata that following severe sparking in the pillar box 1472, electricity to no. 1 meher ali road, kolkata 700017 was disconnected. Docket number 39854 was issued. The cesc team arrived promptly and concluded that the phase b was non-existant. The blown fuse in the pillar box was replaced. External cable for phase b was run from the pillar box to our building.
31.05.2020 - once again there was sparking in the pillar box and power disappeared. Reported back to cesc princep street at around 9:30 am. Docket no. 10946 issued. Cesc team arrived. Found phase y blown. An external cable was laid out for all three phases. But this has a limitation – cesc personnel recommended our 4 passenger lift not to be used.
Need urgent attention:
1) to poorly run & unsafe temporary external cable run. Ensure cable can bear the power required for the small lift operation
2) urgent repair to cable fault

Please contact: mohammed zaffar javed / mob: [protected]