[Resolved] Capital First — EMI deducted twice but no response from Capital First | |||
I have taken a two wheeler loan from Capital First and for that Rs.2712 gets deducted from my bank account on 5th of every month. This month the EMI amount didn't get debited on 5th, that's why I paid that amount through net banking from your customer portal on 6th August. After few hours I got a message from the bank indicating that Rs. 2712 is again got deducted even after I paid the same amount through net banking! So the moral is Capital First has taken the EMI amount twice for the month of August. My Loan account number is: 2363053 Another thing is that the toll free no.[protected] is useless. I have tried for 30-40 times to get connected with the customer care but the call used to get failed every time. Was this information helpful? | |||
Sep 8, 2016 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Aug 08, 2016 Capital First Customer Care's response Dear Mr. Bhattacharjee,
Greetings from Capital First!!
This is with reference to your concern regarding EMI debited twice for your loan account.
Further to our conversation, we have sent the final response to your email id [protected]@gmail.com (email id masked for security reason)
Regards,
Capital First Limited
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i m kuldeep singh rajput i wanty my loan number
my contact number [protected]