[Resolved]  Capital First — Someone from this company forged on my Name, Address and PAN no. to get finance on [protected]@ 52500/-

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Someone from this company has financed inappropriately on my name to someone else. They used my Name, address, and PAN No. on my and used photoshopped fabricated document like PAN, VOTER ID, cancelled cheque which I will attach in photo. Please advice and take action against it. Please call me @ [protected] for all forged details.
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Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Nov 27, 2015
Capital First's response
Dear Mr. Sahay, We have sent you the final communication from our end to your e-mail id [protected]@yahoo.co.in (e-mail id masked for security reasons). Regards, Capital First Limited
Dec 26, 2015
Capital First's response
Dear Mr. Sahay, As per our conversation, we have sent you an e-mail on your e-mail ID [protected]@gmail.com (e-mail id masked for security reasons). Regards, Capital First Limited
Aug 15, 2018
Updated by Aditya Bhushan Sahay
Hi Capital First Team:

The nuisance is not ended yet as I received call from Head Constable Vinay Tyagi (Mob.[protected]) before an hour for looking me to get me summon from Tis Hazari Court, through Advocate Vikas Kumar Sharma (Mob.[protected]). I have already told them that case is settled down and have confirmation email from Capital First.

I already have asked for his email ID to send him whole incident and settlement email but haven't got response till this moment of time.

Please send me NOC letter or case closure letter of forgery which is done on my Name and loan no 3926399.

This is totally harassing case from a long ago but still I keep patience by trusting your settlement email. Please fix this permanently as this would the last request.
Complaint comments 

Comments

Dear Aditya,

We regret the inconvenience caused to you & have noted your concern. We are looking into the matter & will notify or call you as soon as possible.

Regards,
Capital First Limited
Dear Aditya,

We tried contacting you on your mobile number. However, the call was unanswered.

Further, we request you to write to us on our e-mail ID customer.[protected]@capfirst.com to address your concerns.

Regards,
Capital First Limited
Hi Capital First :

I haven't received any mail on my email and I recently received a letter from your Advocate about to pay the due amount while you didn't investigated in your company that who has done fraud against me. It is really harassing to me and I had also complaint to NOIDA Police Complaint cell about this.

Please look into the matter and resolve the issue at your end otherwise I need to take legal action against your company and harassment case over this.

You can easily reach me on
email: aditya.[protected]@gmail.com
Phone: [protected]
call me between 4 AM to 2 PM to reach easily on call.
Hi Rohit:

I would like to detail you about my case with Capital First fake loan disbursement against me.

1. On 18th October 2015

Mr. Manveer Singh (collection Agent, Mob.: [protected]) came to my old residence C-257, Sector-22, NOIDA where I was tenant 5 years back. But due to good relation with my old House owner called me about his visit and I sent my brother to get Manveer Singh at my current address.
He told me about there's an EMI due for APPLE IPHONE 6 loan that you purchased in August. And I told him that I never purchased APPLE IPHONE 6 and not even loan. After 30 min. of discussion he convinced and told me he will send loan papers on my company email.

2. On 19th October 2015

Mr. Manveer Singh (manbir singh
Hi Vinit Salve/ Capital First Customer care:

On your trust and email confirmation on this case, I didn't pursued any legal action against Capital First as you mentioned loan account no. 3926399 is suppressed due to fraudulent case and I wouldn't have any communication regarding that but today 24th May 2017 I received attached conciliation letter Ref: PC/CF/Consi/MAY2017/Lot-2/N-1187 from Pristine Councilors, that you find in attachment.

I am getting frustrated after seeing this letter, as you guys again initiating this case later on 1st July 2016 confirmation. Please advise me what to do and what exactly you guys want from this fraudulent case.

Should I again register a complain or file a case against continuous harassment for non ownership of loan? This time I need a NOC or any written proof on your company letter head that you guys don't notify me for fraudulent case and loan payment.

Please fix this at ASAP that nobody gets unnecessary trouble.
Capital First Customer Care's response, May 26, 2017
Verified Support
Dear Mr. Aditya Bhushan Sahay,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
Pursuant to our conversation today, we would like to inform you that we are looking into the concerns raised by you and we would send the final response on your email id adxxxxxxxxxxxxo@gmail.com (email id masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited

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